Let's Play Telephone!
Sally: Did you hear? Johnny asked Janie to the dance.
Tim: Did you hear Donny told Jamie she can’t dance?
Billy: Did you hear Donny and Jamie wore pants?
Lisa: Come here. Donny and Timmy flew to France.
Michelle: Stay clear. Donny's French and he's full of romance.
Donny: I am not French!
It's funny how jumbled a few words can get when kids cup their hands over their friends ears to whisper something. Before you know it, people are accused of being French and wearing pants, and you know that's going to cause some giggles.
What's not funny is dealing with playground-level breakdowns in clarity when you're all grown up and using an actual phone. Unfortunately, our cells cut out for no reason, and even the good old fashioned home phone can have its own problems, so we’ve grown accustomed to accepting less than perfect service.
Since the inception of VoIP, the most frequently asked questions have been about sound quality. Close to a year ago, Dharmesh Thakker, senior product manager for service level solutions at Keynote, had this to say:
Tim: Did you hear Donny told Jamie she can’t dance?
Billy: Did you hear Donny and Jamie wore pants?
Lisa: Come here. Donny and Timmy flew to France.
Michelle: Stay clear. Donny's French and he's full of romance.
Donny: I am not French!
It's funny how jumbled a few words can get when kids cup their hands over their friends ears to whisper something. Before you know it, people are accused of being French and wearing pants, and you know that's going to cause some giggles.
What's not funny is dealing with playground-level breakdowns in clarity when you're all grown up and using an actual phone. Unfortunately, our cells cut out for no reason, and even the good old fashioned home phone can have its own problems, so we’ve grown accustomed to accepting less than perfect service.
Since the inception of VoIP, the most frequently asked questions have been about sound quality. Close to a year ago, Dharmesh Thakker, senior product manager for service level solutions at Keynote, had this to say:
"VoIP reliability and audio clarity are important factors limiting the widespread adoption of VoIP in consumer markets. Consumers are unsure whether VoIP can live up to the dial-tone reliability and crystal-clear communication quality they have come to expect with traditional phone service over the years."While there were doubts in the beginning, VoIP clarity has vastly improved, and things are only getting better. There have been several recent reports on the subject including this one from VoIP Review:
"VoIP voice quality has dramatically improved over the past few years to have reached the level of a landline phone and sometimes even superior to it. However, it differs from provider to provider and also depends upon the speed of your broadband connection. You may consult other users of a provider (see: user reviews, forums) before signing up..."At my people, we encourage you to ask: How does the sound quality compare to my current phone? And we can confidently respond:
"You'll find the quality is usually better! Because signals are transmitted and received digitally over the Internet, the quality may very well exceed your current service."Don't get stuck playing an old-fashioned game of "telephone." Get a VoIP service that ensures you hear exactly what's being said...even if it does have to do with Donny's penchant for romance.
