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Making VoIP Personal

There is nothing quite like receiving something that is made just how you wanted it. It could be a perfectly tailored suit or dress or just a pizza that manages to include all of your favorite toppings. You know, one where you don't have to pick off all of the stuff you don't like. Unfortunately, technology doesn't always work like pizza or dresses, and you're often stuck with generic products and services that don't take your particular needs into account at all. Traditional home and business phone lines are perfect examples of this. When dealing with a major provider you generally have two or three plans to choose from, and each offers only a slight variation on the others. You are often stuck paying too much money for too little service.

VoIP has introduced the idea of customization into the world of home and business phones. With far more service options and features it's becoming easier to implement a plan that works for you. NCCW reported on the expanding options available with VoIP technology.

"A number of key players in the business are now releasing packages with many more features than traditional telecom packages. The days of the land line and expensive long distance service are at an end, and the VOIP customer has many more options than in years prior."

While VoIP's special features can help you get more out of your home phone than you ever imagined possible, the benefits for business can be even greater. The article goes onto point out that:

"Another advantage of VoIP is that, this technology allows a company to train employees over the Internet in real time. There are some VoIP service providers who even allow textual communication side by side with the verbal communication."

Sci-Tech Today recently explored how integrating VoIP can affect a company's network and its ability to work with customers:

"Another plus is increased network efficiency. The technology allows for a centralized, virtual point of configuration and control over remote contact centers. Adding voice operations to a data network can reduce costs because businesses are no longer responsible for managing two separate networks...Network convergence might enable a sales staff, for instance, to enter crucial data on a customer that will appear on screen whenever he calls."

VoIP gives you the opportunity to pay less money for more options. You or your business can finally implement a phone service that's a bit more personalized than the usual and that provides the options you need. If you're truly adventurous you can even explore some of the VoIP "hacks" that are out there in order to transform your phone or just entertain yourself for a while.

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