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June 27, 2006

Keep in Touch: The VoIP Feature of the Week

You live in Texas. Your best friend lives in New York. Your other best friend lives in Seattle. Your traditional weekend gatherings are a thing of the past, and it seems like it's getting harder and harder to stay in touch. It's expensive enough to make a long distance call to just one of them, let alone both, and trying to fit in calls during everybody's "anytime" minutes is impossible, unless you feel like talking in the middle of the night or at the crack of dawn.

There's an easier way than relying on traditional phone services. All three of you can get together to get updates on who is dating who, who got promoted and to make plans for that long overdue reunion with my people conference calling. And it's not just for friends -- once you see how easy it is to use at work, you'll find your productivity levels sky rocketing:

"Use it for business calls, or maybe just to get together with some good friends from all over the country without having to eat bad airplane food. With my people conference calling, we've made it easy for you to chat with up to two of your people at once."

The conference calling feature is fast and easy to use, and requires you to know nothing more than how to push a button and dial a phone number:

1.While on the first call, depress the flash button.

2.Listen for a dial tone.

3.Dial the other party's number.

4.When you are ready to add the original caller, depress the flash button again.

Put the IP back and VoIP and catch up with your two best friends. Or just complain about something on TV together, like you used to do when you were in the same room.

Daily VoIP Links for 2006-06-27

"The conference calling feature is fast and easy to use, and requires you to know nothing more than how to push a button and dial a phone number"

"When Hurricane Wilma struck South Florida last October, most business owners had to struggle to survive without telephone service. Not Stephen McWilliam. "

"Shamelessy copied straight from David Isenberg, because it’s the most clear, succinct and accurate representation of what AT&T says."

"There are still people who think that Internet access pricing should be more complex."

"I found several donations, most of them to Net Neutrality opponents."

"Inflight data and voice services seem to be really hitting a wall these days."

"Here is more on the NSA showing how much of the agencies’ resources were being used for surveillance. None of it is surprising to me. "

June 26, 2006

Daily VoIP Links for 2006-06-26

"As VoIP continues to grow in popularity here in the States, it's easy to overlook what's happening with the technology elsewhere."

"In More Companies Tell Workers to Silence Cell Phones, USA Today reports due to the productivity impact, more companies are telling workers to silence cell phones on the job, and in some cases banning the devices outright. "

"On Thursday night June 22nd at Galina located in the Port of Tel Aviv, over 900 people joined our “Summer Party” for the Israeli Hi-Tech Industry."

"To me, though, the specter of The Torrents used for illegal, or illegal purposes doesn't mean that we have to allow a bunch of file-swappers to gum our Internet up for the rest of us."

"I received this letter from Consumer’s Union. It seems like a worthy cause. I get lost of e-mails from Consumers Union on a variety of different causes. I don’t always agree with their causes but if the following is true, it is very scary."

"Voltron the Space Commander would look way more intimidating with a cordless in the treehouse."

June 23, 2006

Daily VoIP Links for 2006-06-23

"This week, Jeff Pulver announced the winners of his Save the Net video contest. We’re very pleased to announce that we made the list of the 'top runners-up.'"

"So begins Tim Berners-Lee’s short piece arguing for net neutrality.  He applies Occam’s Razor to the arguments being made by the big media companies, and service providers, finds them wanting, and reduces the case for net neutrality to this simple statement."

"Internet phone calls have been cheaper than regular landline calls until now. But those bills may rise after the FCC approved a new plan today to fund phone subsidies."

"This is sleazy stuff, and it forms the real basis for being concerned about the games the network owners would play if free to play games. The really striking part of this (to me, a constitutionalist) is how the legislative branch keeps passing laws that the executive branch just ignores. And why ignore the laws? Corporate influence. That’s what this case reeks of."

"Well, the FCC voted unanimously yesterday to require all voice over Internet Protocol services that connect to the public-switched telephone network (PSTN) to contribute to the Universal Service Fund."

"This fee, which was originally designed to tax the access lines of the cities in order to provide access for the rural areas, is supposed to apply to the LINES in service, not to the voice application itself."

"Tim Berners-Lee simplifies the yowling in Washington about Net Neutrality."

"No, seriously – a dog dialed 911 and saved someone’s life."

June 22, 2006

Daily VoIP Links for 2006-06-22

"It's great to remember the little things that brought you joy as a kid, but don't get so nostalgic that you miss what's out there now. Let your old phone line take its place on memory lane with your copy of Thriller and your old cassette Walkman."

"Here is a letter being sent out on the upcoming VoIP Developer show."

"VoIP is gaining momentum in France with a large number of cell phone users keen to use Wi-Fi convergence technology to make cheap VoIP calls on their hand-held sets."

"The House of Representatives defeat of an amendment to the omnibus Communications Opportunity, Promotion and Enhancement Act could have a profound impact on the development of voice over IP telephony, said independent service providers."

"The Federal Communications Commission voted Wednesday to increase the amount that cell phone providers must pay into the Universal Service Fund (USF), while also requiring VoIP providers to contribute for the first time."

"In today's How-To, we're taking the diagonal cutters to the Ma Bell umbilical cord and hooking up our voice over IP adapter so we can use our old phone jacks. No soldering irons or caustic acid required. This time."

"It really is up to the user to make sure that their emergency contact information is correct and up-to-date."

June 21, 2006

Feeling Nostalgic

As you get a little older, you start to look back fondly on the items that played a major role in your youth. For some, it might entail digging up old tapes and thinking about those times before the digital revolution when hearing the constant whir of a cassette (audio or video) was commonplace. Others (if they're not afraid to date themselves) might even stroll down memory lane with some old albums or even the dreaded 8-tracks. It's nice to reminisce for a bit, before of course you turn towards your computer to download your favorite new song, turn on the DVD player, and settle back for some crystal clear sound and visuals.

Don't be sad, but the good old analog phone is about to go the way of the cassette and other obsolete technologies. Cell phones have replaced landlines for many, and now VoIP has started to take the phone to the next level. To quote the people at Modem Central:
"To be honest, analog modems stink. Analog phone lines stink. We've been using them because nothing better has been available, but that's changing."
In the near future it will be harder and harder for the giant telcos to convince consumers that the phones of the past still have purpose. Even the venture capitalists have pictured the fall of analog voice in their minds:
"'In the next 10 years any analog voice call will become digital,' said Edward Sim, managing director at Dawntreader Ventures..." (From Siliconvalley.com)
It's great to remember the little things that brought you joy as a kid, but don't get so nostalgic that you miss what's out there now. Let your old phone line take its place on memory lane with your copy of Thriller and your old cassette Walkman.

Daily VoIP Links for 2006-06-21

"As VoIP continues to grow, it's clear that its newest features will reach into virtually every area of entertainment and affect the way people do business."

"VoIP has competitive advantages, but its main disadvantage is a dilly: It requires a technology comfort zone, if not downright know-how."

"During this 16-minute podcast, TechRepublic technical director George Ou and section editor Bill Detwiler explore business cases for and against VoIP."

"For those of you who haven’t heard what Bruce Kushnick has to say, his $200 Billion Broadband Scandal book is available for free download in PDF for, until Monday, June 26, 2006."

"In a newly posted piece on Salon.com, two former AT&T network engineers state that an AT&T NOC (Network Operations Center) in Bridgeton, Mo. houses a 20 by 40 foot, secret room where it is thought that National Security Agency operations can be performed."

"This service has been tried in baby steps, but there's so much more to go. And such an upside, that I cannot believe this wouldn't be a huge hit."

June 20, 2006

Daily VoIP Links for 2006-06-20

"AT&T quietly rolled out standalone DSL broadband service for the first time this week, giving consumers the choice to drop their home phone land lines."

"Being in the WSJ also has the effects of a one-sided high school reunion. So far I have been contacted by two people I haven’t spoken to since the early 80’s, as well as a few others from my prior life living in the world of spreadsheets, financial analytics and real-time market data."

"While I was pleased with the quality of the top submissions, I still have grave fear that we are losing the battle for the hearts and minds of the legislators and policymakers. They do not see what the Internet could be if we are afforded the best policy framework to innovate on the open Internet."

"Although FCC ruling make it compulsory for the VoIP providers to provide E911 to their customers, Public Safety Answering Points (PSAPs) have still some problems, a 911-solution vendor executive explains."

"Slowly, but surely, people are starting to figure out what's really going on with the network neutrality debate."

"It's yet another reminder on why actually trusting the telcos on anything they say is a unlikely to do you any good."

"When it comes to USB powered gadgets, this doesn’t just take the cake, it takes the entire bakery and then burns it down for the insurance money. The USB shirt has two fans on the left and right sides of the back, taking in air to cleanse all the sweat off your spare tire."

June 19, 2006

Daily VoIP Links for 2006-06-19

"This bill does nothing to ensure Net Neutrality. All it does is say in effect to consumers, well, if you think your ISP is slowing down your Google, well you have the right to complain to the FCC."

"These few lines just to say that VoIP can demonstrate that is not a bubble, but the trick is to work VERY HARD to create new business models and innovative initiatives, without thinking that VoIP can bring money from nothing. VoIP is a new technology that can be used to create value. Let's work (everyone involved in the VoIP scenario, starting from the VCs) to do that, not just to speculate on it."

(Registration required) "If approved, those rules could drive up prices for Internet calling, which allows customers to make cheap or free calls worldwide using technology similar to the way e-mail is delivered. That, in turn, could hamper the industry just as it is getting started."

"Governments around the world are wrestling with the impact of VoIP on telecom regulation. Some treat VoIP as just another way to deliver telephony services (and subject to all the taxes and regulatory constraints of legacy voice). Others view it as an emerging technology that has to be carefully nurtured, and therefore protected from taxes and regulatory constraints."

"While I'm scheduled to speak at VON Israel on Tuesday morning, I am planning on spending a good portion of my time on-site meeting with start-ups. My hope is to discover "the next big thing" in communications, someone and/or something beyond the current blogosphere hype surrounding 'Voice 2.0', 'Telco 2.0' and 'Communications 2.0.'"

"A group of Internet pioneers, including Vint Cerf, has authored a paper critical of the FCC CALEA requirement for VoIP."

"This is an interesting use of the iPod: scouting opposing baseball teams. Instead of having to watch game tapes on a TV in the locker room with the other sweaty guys, players can take their videos on the road and study them anytime—including right before gametime."

June 16, 2006

Daily VoIP Links for 2006-06-16

"I was reading the June issue of VON Magazine when I ran across David S. Isenberg's article on the back page. He quoted tesimony of Gary R. Bachula, Vice President of Internet2, that was given before the US Senate Committee on Commerce, Science and Transportation in February 2006 on the subject of Net Neutrality. Now Gary has to be a smart guy--much smarter than I am, and he comes to the conclusion that, at least for practical reasons, Internet Service Providers would be better served by adding more bandwidth instead of attempting to ration it."

"The gist of these arguments appear to be that net neutrality might indeed be important, but the Internet is changing too fast for any new laws that could be passed at this point to endure."

"The research found that 27 per cent of consumers are keen to use their mobile phone in place of their home phone on a regular basis, while 17 per cent of users would consider switching to a more expensive broadband package if they can save money on calls with VoIP."

"A panel at this week’s National Emergency Number Association conference discussed the myriad issues facing public-safety answering point managers as they work to deploy 911 services to callers using voice-over-IP handsets. Among the advice dispensed was that officials shouldn’t let “rules of engagement” get in the way of provisioning such services as soon as possible."

"All the incumbents familiar to us in internet policy questions -- law enforcement, Hollywood, and the telcos -- share an interest in deep packet inspection.  They all want to protect their existing, old-world business models."

This is where will be this weekend--enjoying great music at the my people stage . We'll see you on Monday!

June 15, 2006

Daily VoIP Links for 2006-06-15

"Here's a tip: your dad has more ties than he needs, and no one wants to get socks on a holiday. Why not make your dad's life a little easier...or at least get him something cool?"

"I have to reiterate that many, if not all, of the current regulations do not make sense in a world where voice is an application riding on top of broadband transmission services. The current Universal Service Fund ("USF") contribution methodology, which requires service providers to determine whether its revenues are derived from intrastate vs. interstate or international services, telecom services vs. information services, or even customer premises equipment ("CPE"), is one of the many regulatory schemes that no longer work in a geographically irrelevant, converged, IP-enabled world."

"Want to win my business in the next generation? Based on the plethora of phone calls I got yesterday, give me Caller IQ. I’ll pay for that!"

"If the telcos have their way, the Internet in the US COULD become as innovation-free as the phone networks and as content-challenged and inflexible as the cable networks."

"Maybe a growing appreciation for the value of “freedom from monopolies in commerce” can help explain the fact that the NRA is among those who support network neutrality. Perhaps there’s a sense shared by many on the “left” and “right” that it’s not just the government that can exert too much power to restrict individual freedoms, but also large corporations that enjoy great market power AND great political power, the latter achieved in large measure through “investing” some portion of the economic surplus acquired via economic power in political lobbying, campaign contributions and access to mass media, which have historically been relatively few, expensive and powerful political megaphones."

"Trends driving VoIP adoption will be mobility, simplicity, and a need for on-demand telephony, the report says. Simple setup requirements will make consumers more comfortable with the technology, and the ability to access IP telephony not just at home, but while traveling will be a driver as well."

June 14, 2006

Daily VoIP Links for 2006-06-14

"VoIP might still give you more privacy than its counterparts."

"Mr. Pulver, 43, is anything but an ordinary businessman. He eschews standard corporate attire in favor of Hawaiian shirts and sandals. A stroll through his Melville, N.Y., office -- which is the antithesis of all things corporate -- leaves the impression he is a music magnate or poker champion rather than an IT administrator-turned-telecom whiz."

"This story was a year in the making and it was great to finally see it get published this morning."

"The challenge is that to those of us on the inside, the "VoIP industry" is this large space with lots of different segments and players. We can see the differences I outline (and many more). But to the larger business world, Voice over IP in general is so new that everything gets labelled as "VoIP". That will change over time... and really it falls to organizations like VOIPSA and others to help in that education."

"The net neutrality skeptics seem to fall into three, somewhat overlapping camps: those who are philosophically opposed to most governmental regulation; the free market Darwinists who believe the market will sort out the winning solutions from the less so-blessed, and: The enginners."

"The report also states that it would not be possible for the government to expect all products that make use of VoIP to comply with the FCC requirements mandating wiretapping backdoors for government surveillance."

"Essentially it states that a VoIP provider will be penalized by restricting them from acquiring new customers within a specific geographic region if they do not provide e911 service to that area within 180 days."

June 13, 2006

Who's on the Other Line? (Part II)

Last month, in Part I of what was only to be a one-part series, we discussed the possibility that the government might be tapping your phone. While this is one of the hottest topics of the upcoming mid-term elections, we avoided delving into the political machinations that are behind the taps, and like Joe Friday, tried to stick to just the facts:

"'While the NSA supposedly received records from three largest phone companies, the agency doesn't have the wherewithal to contact smaller VoIP vendors, which has prompted some consumers to switch to other carriers... VoIP companies...offer greater anonymity since PC to PC calls are more difficult to track, and since customers only have to provide an email address to get an account.'" (From Marketing Shift)

Well, no one (not even VoIP) can hide forever. After a relatively short appeals process, the courts have spoken, and the "wiretappers" have come out on top:

"US courts have said that authorities can continue tapping of VoIP calls and VoIP providers must provide access to their networks...A deadline of 14 May 2007 has been set for VoIP companies in order to comply with the decision." (VoIP Now)

Is there still hope for those who want to live in a world without wiretapping? You can always go back to school:

"...private networks (like those on college campuses), however, will theoretically remain legally secure from the wiretaps." (From Endgadget)

For many, this has been a long time coming. Traditional landlines and cell phones have already been open to this kind of surveillance, so it's not as though VoIP has been singled out. However, VoIP might still give you more privacy than its counterparts.

Whether you're up in arms or taking the decision in stride, you're not alone. Both sides of the debate (and both sides of the aisle ) will be heard loudly through this year's elections, and most likely through the elections in 2008.

Daily VoIP Links for 2006-06-13

"Ex won't stop calling to say how you two can still work things out? Boss bothering you at home on the weekend? Video Store hounding you about that charming romantic comedy you swear you're going to get around to watching? Ignore them."

"One of the key aspects of managing an enterprise VoIP network is based on the thought process that went into the early planning and design. We need to understand what tools and resources were implemented it the development of the solution."

"I had no trouble hearing it, and according to the convenient chart provided (reproduced at left), at the age of 42 most people my age can’t hear anything beyond 13Khz. Apparently, I am more youthful than I thought…"

"The results suggest that VoIP subscribers tend to be married and employed full-time, with household income of over $50,000. Another common thread was that most tended to make a lot of long distance calls."

"For those of you keeping score, the Internet lost a couple big battles in Washington, DC last week, and that losing streak will likely continue."

June 12, 2006

Daily VoIP Links for 2006-06-12

"We all know that saving money is only one of the many draws of VoIP, but that reduction in cost has made it easier for people to communicate internationally as well as here at home."

"I need to know more about how this hack took place, but it sure sounds like these gents may have found an exploitable vulnerability in VoIP security."

"I'm not the first to suggest this of course, but I propose that rather than some kind of all-comprehensive telco bill, why don't we start by putting in place a bill that defines some of this language in formal tems. Baby steps."

"We're sorry to report, however, the case which appeared before the Court of Appeals for the District of Columbia Circuit has officially been settled upon, and it's been decided that we'll continue to live under the provisions outlined in the Communications Assistance for Law Enforcement Act (CALEA)."

"In a world where network hardware is increasingly a commodity, where can Cisco turn for its profits in the future? If today's buyout of two private companies is any sign, Cisco is betting the farm on VoIP."

"The network neutrality debate is about the third segment -- the piece between home and backbone."

"Voice-over-Internet protocol, or VoIP, is changing the way corporate and home-based businesses communicate. In the corporate environment, IP telephony accounted for 8 percent of the business lines installed worldwide in 2004, according to statistics from VoIP provider Avaya. The number is expected to quadruple by 2007."

June 09, 2006

Daily VoIP Links for 2006-06-09

"New marketing and recording techniques have developed that are allowing bands to take their music to the people, and while musicians still face challenges, they are finally getting a chance to be heard. Add in the benefits and features of VoIP to the new marketing mix and your band can have a leg up on all those other bands competing for exposure."

"Fortunately, VoIP is growing up. Many long-standing concerns--having to do with reliability, sound quality, convenience--have finally been addressed. And scores of new products now make Internet phone systems more powerful than landlines."

"We – the Internet communications industry, entrepreneurs, innovators and enthusiasts -- need your help. And we need it today. In addition to the US House of Representatives voting the COPE Bill -- designed primarily to allow the Bell Companies franchising relief to deliver IPTV services...an amendment to the House Cope Bill has just been approved for a US House floor vote tomorrow morning. The Amendment, offered up by Rep Gutknecht would serve to Boost Charges on Internet Communications."

"Even if the intentions are not malice but simply technology incompetence due to Cox's implementation of some security software, the effects are the same."

"If you run VoIP, you better keep things tight."

"More than a year after the FCC issued an order mandating that voice-over-IP (VoIP) service providers offer enhanced 911 to their customers, public-safety answering points (PSAPs) are still left with more questions than answers, a 911 solution vendor executive said this week."

June 08, 2006

Daily VoIP Links for 2006-06-08

"Her one saving grace was her VoIP phone, which would help her multi-task the rest of the morning away."

"Arlen Specter said that after discussions with the Bush administration and Senate Intelligence Committee colleagues who had been more fully briefed on the National Security Agency program, he was 'prepared to defer on a temporary basis' requiring representatives from AT&T, Verizon Communications and BellSouth to testify before the Senate Judiciary Committee, which he leads."

"What we need is an evolutionary product. The first part of it would be a protocol that allows the caller to maintain ownership of his calls and route them effectively."

"I really wonder what all this discussions about how to intercept VoIP calls and make VOIP CALEA compliant is about. The NSA is monitoring all Internet traffic anyway."

"Two people I know told me today that they are meeting more and more people that just delete e-mail and voicemail. The theory goes if it is important they will just call again or e-mail again, etc."

"Consistent with past checks, enterprise demand for voice over Internet protocol (VOIP) infrastructure appears notably strong"

"I've gotten a lot of response from my 'Hot/Not' pre-Globalcomm column in my Telephony Online Update newsletter of May 31, and some of it was from people wondering why I described Jeff Pulver's parties as 'not.' Well, having attended another PulverMedia's party at the House of Blues during Globalcomm this year, I have to admit he's got the best thing going--a ton of people coming together and lettying down their collective hair in a way that just doesn't happen at other parties (and there were even women at this one)."

June 07, 2006

A VoIP Adventure

It started off like any other lazy Sunday. Jane woke up, rolled out of bed, and headed over to the local coffee shop. You know, the one that's fairly close to achieving world domination? As she walked to her car with her Venti mocha half-caff iced soy latte in hand, she was consumed with the horrible feeling that she was forgetting something. Jane tried to shake it off as she drove home. After all, it was Sunday, what could she possibly have to do?

She passed a few hours in front of the TV remembering all the reasons she loved the '80s and trying her best to finish her coffee. Despite the relaxed atmosphere, she still couldn't shake the feeling that she was forgetting something. After talk of glam rock and Strawberry Shortcake subsided, some washed up TV stars, a video vixen, and somebody she thought might be a wrestler but could just as easily be the guy who was always talking about "blasting his quads" down at the gym came on the screen, Jane decided she could spend another hour in front of the television. Not that she liked the show or anything, but you know it's just so hard to look away. Then it happened. The phone rang. From the customized tone, Jane knew it was a reminder call. She had forgotten something...Her mother's birthday.

Jane sprang into action. Not only was it her mom's birthday, she was in charge of getting everyone to the restaurant on time for a surprise dinner. How could she have forgotten? Her one saving grace was her VoIP phone, which would help her multi-task the rest of the morning away.

"Curse you, VH1!" she yelled to no one. Quickly she used her VoIP phone to place one call. The service would relay the message onto everyone she needed to reach, giving Jane time to shower, get dressed, and finish that coffee.

She was ready, but she still needed a present. Not everyone had gotten back to her, but she had to leave. She knew full well that her VoIP service would find her on her cell, at her sister's, or one of the other stops she planned on making, so she wouldn't miss a call.

Jane shopped faster than she ever had in her life, and she shopped well, but she still felt like she needed something more. As she weaved in and out of lines of tourists strolling along the street, she reached for her cell phone. She needed to know when her dad and mom would be leaving for the restaurant. Her cell was dead.

"Curse you tourists!" she yelled, blaming them for all her woes.

Jane stepped into her mother's favorite store, rattled and worried she would be late for the party she was supposed to plan. As she entered, a confused employee asked, "Are you Jane?" before handing over the store phone. VoIP had worked and had saved her again -- her father had been able to get a hold of her.

"I'm on my way," Jane said as she hung up the phone, found the perfect gift, and headed out to the restaurant. She arrived just in time to lead all of the guests in a rousing chorus of "Surprise!" as her mother entered.

"Any problems organizing things?" Her dad asked.

"Nope. No problem at all," Jane said.

Daily VoIP Links for 2006-06-07

"The most effective VoIP plans allow you to take your savings and your services on the road, and as consumers, it will be hard to shy away from a deal that gives you the best of both worlds."

"We received a great article from Hank Cohen at Hifn about cryptography and VoIP. Hank presents his view on the pros and cons of the different cryptographic proposals for VoIP systems. Definitely well worth a read."

"From what I've heard, the event in general has been a bit of a letdown. But there have been quite a few press releases that merit mention. Here's a small sampling of some of the news releases that caught my eye as worth watching."

"Abbeynet Labs released today the first version of a Firefox VoIP extension, that means that you can now have a full featured SIP user agent directly into Firefox."

"Microsoft and Yahoo may keep working on integration of IM clients and platforms, but I want to know if it will have VoIP in the mix."

"VoIP (Voice over IP) has the potential to hit the fixed-line voice market hard. Overseas voice providers have found that revenue generated from voice has decreased as users start to use the cheaper IP-based communication services."

June 06, 2006

The VoIP/Cell Connection

Yesterday, while discussing the VoIP feature of the week, I pointed out that you have the ability to take your IP service with you wherever you go:
"So now you can call anyone anywhere for just pennies using your cell phone or even your friend's phone!"
While your friend probably won't care about you using your VoIP services on her line, some cell phone companies are trying to put a stop to "mobile" VoIP:
"T-Mobile International, which has mobile phone operations in Europe and the United States, is among the first companies to ban the use of VoIP (Voice over Internet Protocol, or Internet-based telephone service) over its networks. Its Web 'n' Walk professional service expressly prohibits such usage, and the company reserves the right to terminate contracts." (From PC World)
Of course, at the same time, other companies are doing their best to link up with VoIP providers:
"With cost-saving voice over Internet telephony taking off and replacing wired phones, makers of cellular phones are taking notice. Cell phone heavyweights Qualcomm, Texas Instruments, Nortel Networks and others are incorporating VoIP into the cell phones..." (From News.com)
A recent study on Americans' feelings about their cell phones may have inadvertently brought the VoIP/Cell debate to the forefront. It seems that Americans are beginning to realize that they can do more with their phones, and they are interested in services and features that most cell carriers simply don't offer:
"According to the Siemens survey, U.S. and World Demand for Wireless Solutions, topping the U.S. mobile applications wish list are:
  • Mobile e-mail ...to manage both office and private e-mails, calendars and contact lists ...
  • Mobile music services for access to a radio station or to download songs...
  • Mobile television services to allow the watching of existing television channels or to enable the downloading and playback of specific video content..." (From The VoIP Conversation)
Many of the features that people are looking for in their cell phones are already available with VoIP. Not to mention that most are interested in saving some money on their phone bills, which can be done with VoIP as well. So, will the efforts of T-Mobile and others to try to stop the move to mobile VoIP be successful? Red Herring recently spoke with Lars Godell, a principal analyst at Forrester Research to get his perspective on the situation:
"'I think moves like T-Mobile's are self-defeating...Users will always find ways around attempts at blocking technological development, or move to a different provider.'"
As much as large cell providers hope that they can stem the growth of VoIP, it's more likely we will see the links between cell phones and VoIP become even stronger in years to come. The most effective VoIP plans allow you to take your savings and your services on the road, and as consumers, it will be hard to shy away from a deal that gives you the best of both worlds.

Daily VoIP Links for 2006-06-06

"Put the IP back in VoIP, and get the most out of your phone service whether you're meeting with clients on the West Coast, taking in a show in London's West End, or just heading out for a night on the town."

"In this inital episode we wrap up reviewing a couple of points from Ted Wallingford’s recent Mini-white paper: Overcoming cultural challenges to the VoIP revolution. One point listener may notice we skipped over was the issue of interoperablity. You’ll hear today that we’ve agreed interoperablity is an issue we believe may warrant a full podcast discussion."

"They have a new study on mobility out that contains some fascinating information. While not directly VoIP related, with the coming of fixed mobile convergence (and it is coming quickly) we'll see more and more integration of wireless phones into the VoIP space. I thought it would be good to share some of Siemens' findings and thoughts."

"...Utilicom is the emergence of the only global industry with more money, political importance (the US is currently fighting a war to protect it) and arrogance to usurp the global Telecommunication industry without realizing that that small bump it just drove-over was the death of a 150 year-old industry. Utilicom is the emergence of the Utility companies upon the world stage of communication."

"Carl Ford's recent post on feature interaction created a little dialog between Carl and some members of the IP Communications Blogsophere."

"I did investigate further, I walked out of my apartment and across Alamo Square and popped in on Jim Buckmaster, the CEO of Craigslist. Jim was just getting back from work and I spoke with Susan Best, publicist for Craigslist. Susan said they have known about the problem with Cox."

"Paul's April post 'Outlaw Caller ID,' got me to thinking how foolish it is for some enterprises to base their VoIP phone call and transfer authentication on a number that shows up via VoIP caller ID."

June 05, 2006

VoIP Feature of the Week

The weekend has ended and it's back to work. For many, this means hitting the roads or the skies and traveling for business. The business traveler is often faced with costs that never quite get covered on the expense report. There are calls home from hotels, calls made to the office while "roaming," and more. We could discuss the ever-rising prices of "continental" breakfasts and rental cars, but those are issues for another time and place.

Too often, when you travel for business or pleasure you end up losing your standard calling rates. Even worse, you lose all of the features that you have grown accustomed to with your VoIP phone. You're away from home, and you are paying more for half the service you are used to. At my people, we make sure that while you're traversing the country or even trekking around the globe, you don't lose your great rates or your special features. Regardless of where you are or what phone you are using, you can still tap into the benefits of your VoIP plan.

my remote

"With my people's My Remote service you'll always have that "home away from home" feeling. Access all your my people features - speak to dial, weather and your great international calling rates from any phone when you're away from home. So now you can call anyone anywhere for just pennies using your cell phone or even your friend's phone!"

Old-fashioned home phones provide exactly what their name implies. Once you leave the house, you're out of luck. And everyone knows that standard cell phone plans can quickly fall apart and costs can add up as soon as you leave town. Put the IP back in VoIP, and get the most out of your phone service whether you're meeting with clients on the West Coast, taking in a show in London's West End, or just heading out for a night on the town.

Daily VoIP Links for 2006-06-05

"It's strange that many VoIP companies continue to sling technical jargon every chance they get, while they develop products that are complex and often difficult to set up for those who aren't gadget aficionados."

"A few years ago we had a great deal of controversy in the Pulver Report when we were discussing the threat of feature interaction when managing call control. A noted IETF friend was of the opinion, that the world wide web model was an accurate portrayal of the future. That call control would find its way to the appropriate application server (by proxy ;<) ). From there features and functions would be available."

"I recently put a paper online in the VoIP community that was sort of a survey document of some of the thoughts and opinions on the whole issue of net Neutrality. As yet, I've not come out with a strong opinion either way."

"There's a lot of buzz on the 'Net yesterday and today about the FCC's current thinking on the Universal Service Fund and VoIP. While id doesn't impact enterprise business directly, VoIP service providers have a clear interest in what comes of this."

"The world of the 'stupid network' HTTP-based Web is rather different from the 'stupid network' faux-circuit SIP-based VoIP."

"Ok, kidding aside, in all seriousness, what is Kevin Martin thinking? VoIP is an application that runs over IP networks, including the Internet. If you're going to start taxing Voice over IP, why not tax email over IP (as Bill Gates once suggested), instant messaging over IP, or web traffic over IP, or any other application that rides on the Internet."

"At this point it is beyond ludicrous to have VoIP providers pay into the USF. VoIP is just an application. It makes much more sense to have broadband providers pay into the USF."

"Godell believes this technology gap will protect the mobile carriers until at least 2008 or 2009. Before that, the capacity of radio networks will be insufficient to pose a threat, and the number of VoIP-enabled terminals will be limited."

"Spies have long transmitted encrypted codes over shortwave radios as a way to send secret messages. Now it appears that VoIP may be replacing shortwave as the transmission medium of choice for spooks."

"Thankfully, those who don't know all the ins and outs about VoIP are in safe hands. Over the next few weeks this site is going to fill in all the blanks and show you exactly why the industry is buzzing about VoIP and IP convergence."

June 02, 2006

Keep it Simple

The telephone is most likely one of the first pieces of technology you learned how to use. Even if you have never quite understood how it works, you know it's easy to handle. Pick it up, dial, talk, and that's about it. Even the set up of a typical landline takes all of about two seconds. That's why it's strange that many VoIP companies continue to sling technical jargon every chance they get, while they develop products that are complex and often difficult to set up for those who aren't gadget aficionados. The effects of this complexity have been considered by a number of sources. Network World featured a post that dealt with:

"...the issue of solving VoIP service problems particularly if you aren't a tech geek...Underlying the issue of whether VoIP can succeed is the problem that arises simply because communications products have become so complex..."

The writer goes on to cite the ever-growing trend of producing novel-length cell phone manuals, but suggests that's tame compared to what many VoIP providers put you through. So, is VoIP simply too complex to deal with? Absolutely not. It can be just as easy to work as your normal phone, while providing you with so much more. And we're here to show you how to make it happen:

"My people, a (Birmingham, Ala.)-based VoIP provider...has developed a series of applications that virtually anyone can understand but don't always associate with traditional voice service." (From Telephony online)

As the article points out, features have not been sacrificed in the name of simplicity:

"Instead of delving into communications management and Web interfaces that allow users access to all kinds of features, my people is focusing on...'life management tools.'"

VoIP should make your everyday life easier. It should never be a hassle to use or set up. So, just how easy is it to get my people up and running? It's just about the same as setting up that old landline:

"All you need is a high speed internet connection, and your regular telephone. my people will provide the rest."

The phone has always been there for you. Now it can do more for you than you ever hoped, but that doesn't mean it should be a pain to use.

Daily VoIP Links for 2006-06-02

"Now your phone, with some help from the Love Detector, might just be able to help you determine whether or not that person you're talking to is the one for you."

"If you’re going to paint your walls cranberry, a 'blend of dramatic reds and soothing blues', says Martha, use bright accessories to complement the walls. And when answering a cellphone, 'Remember that it’s impolite to answer a cell phone while someone is in mid-sentence.'  … or with your mouth full of food, Martha."

"Here are five frequently-asked questions about net neutrality. Your challenge: answer each in 150 words or less. Here's my cut."

"The VoIP Institute is the first independent organization (not vendor-run) dedicated solely to the user experience. The purpose of the institute is to bring users together for sharing experiences, learning from each other, and advancing best practices."

"Given the telcos' newfound love of laissez-faire, who's taking bets on whether they'll stand up against an FCC proposal to start levying taxes on VoIP providers?"

"I wonder if the mobile operators will ever wake up to the fact that they’re a great payments business with an unfortunately capital-hungry distribution network."

June 01, 2006

(S)HE LOVES ME, (S)HE LOVES ME NOT

A while back, we highlighted the new ways that phones were making it easier for you to get dates and bolt from them if things weren't working out. Well, love is in the air again. Now your phone, with some help from the Love Detector, might just be able to help you determine whether or not that person you're talking to is the one for you. Perhaps it will save you hours of ripping the petals off flowers and driving your friends crazy with questions like "I don't know, I think he likes me, but I'm not really sure, because you know it's complicated, so...what do you think?" If it doesn't make things easier with your love life, it can still be a lot of fun to use.

Lest you think we're joking, we should point out that the Love Detector uses technology similar to that used in modern lie detectors:
"The Love Detector's servers monitor the excitement levels and other relevant love-revealing parameters in the voice of your friend/future lover to calculate the 'Love-Level' in the conversation. Once the conversation ends you receive a report via either SMS or audio message. Besides the Love-Level, you'll also get insight into the person's concentration, embarrassment and anticipation." (Mobile Magazine)
So, will you really know that the person on the other line is the one for you? Well, the girls from Shiny Shiny relayed some of the service's responses:
"'No High emotional level was detected throughout the conversation. It might be due to the timing or other circumstances, so don't despair, please try again later!'...'maybe it is time for you POP THE QUESTION??? HIGH EMOTIONS WERE DETECTED THROUGHOUT THE CONVERSATION and this means, most likely, that LOVE IS DETECTED!'"
You can't mistake a signal like that. While the Love Detector is slowly making it's way across the globe, it's still not available everywhere. What's a love seeker to do in the meantime? Some would say that your dog gives you just as good a shot to find the perfect mate as the Love Detector:
"You've heard of watchdogs who let people know when danger is near, but our yellow Labrador retriever, Taylor, lets us know when love is lurking." (From innerself.com)
Maybe Spot, Fido, and the Love Detector will get you closer to making that romantic match. Or you could always just pick up your VoIP phone, ask the person out on a date, and see how things go for yourself.

Daily VoIP Links for 2006-06-01

"For those of you who are simply looking for a way to avoid that bumper-to-bumper traffic in the morning and those of you who just want to work in your robe, VoIP might be the answer."

"I’m not sure who coined the related term 'astrospammers', but we seem to have this new twist on the phenomenon showing up in blogs discussing net neutrality issues. I first read about these kind of suspicious comments showing up on net neutrality-related blog postings over on IP Inferno, where Ted Shelton noted that after a recent post he wrote about net neutrality three random anonymous strangers went to the trouble of creating brand new blogger accounts in order to post pro-telco comments on the subject."

"Just being launched today is a brand new book on VoIP security called 'Understanding Voice over IP Security' written by Alan Johnston and David Piscitello."

"'There can be dramatic cost savings but that is not the only reason firms should be [moving to VoIP],' Lee said. 'They may not have [thought out] the handset, the service or the security [issues] – it may be a better decision for that company not to go to VoIP'."

"One of the challenges in providing VoIP, particularly in countries where strong monopoly incumbents dominate, is to acquire broadband access to customers."

"IP PBX systems will almost replace traditional circuit-switched technology by 2009, according to an industry analyst."

“'I’m in the middle,' he admitted, acknowledging Microsoft’s feet in camps on both sides of the issue. As a major supplier to AT&T’s IPTV initiative and portal partner (via MSN) to Verizon’s DSL services, he recognizes the telcos’ stance. Yet MSN generally aligns with other portal suppliers in seeking assurances that content suppliers and packagers will be assured of access to the net."

May 31, 2006

Avoid Rush Hour with VoIP

You're sound asleep, relaxed and dreaming when that dreaded alarm clock goes off. You bolt upright in bed, drag yourself to the shower, and get ready to head out for work. The sun isn't up yet, but you think you can see it peaking up over the horizon somewhere in the distance. Once you're ready, you grab a coffee for the car, flip on the stereo, and settle in for the hour-long commute.

This scenario or one like it plays out in the houses of many Americans on a regular basis. Most people are constantly looking for a better way. Well, VoIP might just give you the chance to fulfill your dream of working from home. Working from home can give you a sense of freedom, it can boost your morale, and believe it or not, it can even increase your work output. However, in the past it's given off a less-than-professional vibe, but the article Want to Work from Home? is quick to point out:
"With high-speed internet access available almost everywhere and VOIP technology, it becomes possible to answer a phone from anywhere...VOIP is not the same thing as working from your cell phone. VOIP is working transparently. Customers don't know employees are fielding calls while they are out of the office or working from home."
The benefits of working from home are clear to the individual whether they're self-employed or part of a larger organization. How will allowing employees to stay at home to use their VoIP set-up benefit companies? According to VoIP Magazine, incidents like the transport workers union strikes in NY have companies thinking about shifting to VoIP and to the home:
"'Setting a VoIP system up at home will ensure work productivity, granting flexibility to work from home seamlessly...'"
Strikes are not the only things that have companies thinking about setting their employees up from home. Scares over the bird flu and other health concerns have prompted many businesses to seek out mobile alternatives and ask the simple question:
"Who can work at home? Who needs IT upgrades in advance to make that possible?" (From the Washington Post)
Strikes and fear will always send businesses looking for alternatives. However, paranoia about an epidemic is not required to set up a home office. For those of you who are simply looking for a way to avoid that bumper-to-bumper traffic in the morning and those of you who just want to work in your robe, VoIP might be the answer.

Daily VoIP Links for 2006-05-31

"Using its voice recognition technology, my people gives you access to your favorite content.  For example, just pick up the phone and say “weather” or “horoscope” and my people will promptly deliver your goods."

"In 2006, "Voice" is still an application, although some regulators think otherwise. The promise of "voice" as an application knows no boundaries. But boundaries are well defined if voice is treated as a regulated 'service.'"

"Is it possible that the U.S. could be violating its World Trade Organization commitments (under the WTO Basic Telecommunications Agreement) by supporting the efforts of AT&T and Verizon to bar new entrants from providing broadband access services using their networks?"

"For way too long, most of the attention on VoIP has focused on how it's a cheaper telephone replacement option -- which a few people have pointed out is the wrong lesson to take from VoIP."

In the same way that web services have been built in to a variety of devices and applications, so too are similar integrations blurring the lines of VoIP. A couple of other examples besides gaming consoles that come to mind include Instant Messaging clients and Click-to-Call web applications."

"The Philippines’ House of Representatives has ratified a bill designed to deregulate voice-over-internet protocol (VoIP) telephony."

May 30, 2006

Must-Have VoIP Feature of the Week

I hope everyone enjoyed the long weekend. Normally, yesterday would've been spent informing you of the latest VoIP features that you need to get the most out of your phone, but as most people were probably more concerned with barbecue and potato salad than phone features, I figured I would wait until today.

Since its inception, the home phone has served a simple purpose. Beyond allowing you to make and receive calls, there's not a whole lot else you've been able to do with it. Until now. Along with helping you stay in touch with your friends and family, your phone can help you stay in touch with all the news that's important to you with My Content from my people.

My Content
Did the Mavs beat the Suns last night? How did the NASDAQ perform? With Mercury in retrograde is it really the perfect time to find love? My Content can answer all of these questions and more:
"Don't have time to watch the local news for the latest current events, weather, stocks or sports? Let my people deliver it to you over the telephone or over the web. my people will keep you in touch with the world!...my people can make your home phone another information center. News, sports, weather or horoscopes can be delivered to you by my people however you want it, whenever you want it."

Using its voice recognition technology, my people gives you access to your favorite content.  For example, just pick up the phone and say “weather” or “horoscope” and my people will promptly deliver your goods. 

It's time to put the IP back in VoIP. Use the power of the Internet and your phone to stay informed, or at least to stay entertained. Look for the must-have features feature to return to its normal Monday spot next week.

Daily VoIP Links for 2006-05-30

"It's been a while since we've talked about the ongoing battle over net neutrality. But the topic is still the leading story in VoIP news."

"VOIP telephony, a technology that allows employees to work from home, could be the most important measure a business takes today in preparing for the possibility of an avian flu pandemic."

"The puzzle fits neatly together. MSN will never support an open internet. It's making far too much money from European walled gardens, and it plans to move its act to the U.S."

"Thus, it isnt surprising that AT&T donated to the charity associated with Representative Bobby Rush since Rep. Rush is one of the key member of the committee overseeing the overhaul of the Telecommunication Act. In fact, I would be surprised if Net companies don't play a similar game...they would be silly not to."

"Over a period of nine months, the percentage of British adults who said that they has heard of VoIP or had made telephone calls through and internet connection has increased from over one third to nearly half."

"VoIP is a really hot discussion topic these days, but depending on who you're talking to, VoIP truly does mean something different to everyone. We hear people, or analysts, say VoIP isn't ready for prime time, or that it has security problems, but even the analysts are often unclear about which VoIP variant they're talking about. All this ambiguity leads to some large misconceptions and misunderstandings about the viability of VoIP as a service."

"Voice over IP is becoming ubiquitous as the cheapest way to make phone calls."

May 26, 2006

Soft Drinks, Capitalism, VoIP, and You

It's been a while since we've talked about the ongoing battle over net neutrality. But the topic is still the leading story in VoIP news. The two sides remain at odds, and policy makers and writers from both sides continue to peck away at each other. For many on the outside, the issue doesn't seem like an issue at all. As Susan Crawford said:

"If you took your average cyber-utopian and plunked him down in a bar in Milwaukee and told him to get everyone excited about net neutrality, he'd be lucky to get out of there unscathed."

Her point that typical consumers simply don't see how all of this affects them is well taken, and whether you're a Brewers fan, a Cubs fan, or even a Dodgers fan, you're probably not spending the 7th inning stretch worrying about net neutrality, equality, or whatever else it might be called. Crawford, like many others, realizes that this is indeed an issue that people across the country should be concerned with. She suggests that:

"In order to get the point across in 2007, we're going to need an affirmative campaign that is neither geeky or wonky or particularly detailed. Something about protecting America's future, or the importance of public investments in critical resources (water, electricity, internet access) -- those kinds of messages might work."

Will a shift in tone will get the message across? In many cases, people will fail to react until they see something that they take for granted change right before their eyes. You might call that the "New Coke theory". Unless, of course, you're too young to remember New Coke. But that's a whole other matter.

The issue over net neutrality was actually summed up quite succinctly by Web inventor Tim Berners-Lee (as relayed by Digital Common Sense):

"Recent attempts in the U.S. to try to charge for different levels of online access Web were not 'part of the Internet model,' he said."

The article goes on to break down the beliefs of Mr. Berners-Lee and those who agree with him:

"The open Internet model...is based on the concept of network neutrality, where everyone has the same level of access to the Web and that all data moving around the Web is treated equally."

To gloss over nuance for a second, those who disagree might suggest that a company that pays more should get more, and that it's merely capitalism working as it should. Of course, when it comes to telecommunications behemoths, capitalism tends to look the other way on the whole monopoly issue, so that might not be the best argument.

Regardless of where you stand, you still have a chance to state your opinion in a creative manner that could be a lot more effective than constant policy talk. Check out Jeff Pulver's "Save the Net Contest" to see how you can make a movie and maybe even make your voice heard.

Fortunately, all of this may be a step closer to being a non-issue after today's 20-13 vote by the House Judiciary Committee  approving a bill that would require broadband providers to abide by "strict" net neutrality principles. That pushes nondiscrimatory operating procedures closer towards being law:

"The lack of competition in the broadband marketplace presents a clear incentive for providers to leverage dominant market power over the broadband bottleneck, to preselect, favor or prioritize Internet content," said Rep. F. James Sensenbrenner, a Wisconsin Republican who heads the committee.

In an unusual twist, many members of the committee said they were voting for the legislation not because of strong concerns over Net neutrality--but instead because of a turf battle. They said they were worried that a competing proposal already approved by a different committee last month would diminish their own influence in the future.

With that in mind, enjoy the three-day weekend. We'll be back on Tuesday,

Daily VoIP Links for 2006-05-26

"VoIP has introduced the idea of customization into the world of home and business phones. With far more service options and features it's becoming easier to implement a plan that works for you."

"It used to be that hotels gave the service away for free, or at most $10 per day as a way to differentiate themselves. On recent trips, I have been forced to cough up $20, sometimes $30 for Internet service. It is a rip off, but relative to placing a call via the in room phone or mobile roaming charges, it’s not an obscene rip off. So I wonder if the hotels have already gotten the message that business travelers are starting to use VoIP to make roaming calls when possible, and are seeing this in their financial reports."

"Don't overlook the human element in planning your VoIP implementation."

"VoIP, in fact all uniified communications, is a very expansive topic that's often only partially covered by any article. This seems a good opportunity to make a couple of counterpoints."

"World famous writer and thought leader Marc Robins has joined the family of TMC bloggers with a blog titled Beyond VoIP."

"CMP claims a right to exclusively use the term web 2.0, kind of like a trademark, and they've sent O'Reilly a cease and desist order regarding the matter."

"With all due respect to Jeff Pulver and to the rest of the gang (including yours truly) that have been breathing life into the idea of Net Neutrality, we in the tech industry have done a lousy job framing the debate with the telcos."

May 25, 2006

Making VoIP Personal

There is nothing quite like receiving something that is made just how you wanted it. It could be a perfectly tailored suit or dress or just a pizza that manages to include all of your favorite toppings. You know, one where you don't have to pick off all of the stuff you don't like. Unfortunately, technology doesn't always work like pizza or dresses, and you're often stuck with generic products and services that don't take your particular needs into account at all. Traditional home and business phone lines are perfect examples of this. When dealing with a major provider you generally have two or three plans to choose from, and each offers only a slight variation on the others. You are often stuck paying too much money for too little service.

VoIP has introduced the idea of customization into the world of home and business phones. With far more service options and features it's becoming easier to implement a plan that works for you. NCCW reported on the expanding options available with VoIP technology.

"A number of key players in the business are now releasing packages with many more features than traditional telecom packages. The days of the land line and expensive long distance service are at an end, and the VOIP customer has many more options than in years prior."

While VoIP's special features can help you get more out of your home phone than you ever imagined possible, the benefits for business can be even greater. The article goes onto point out that:

"Another advantage of VoIP is that, this technology allows a company to train employees over the Internet in real time. There are some VoIP service providers who even allow textual communication side by side with the verbal communication."

Sci-Tech Today recently explored how integrating VoIP can affect a company's network and its ability to work with customers:

"Another plus is increased network efficiency. The technology allows for a centralized, virtual point of configuration and control over remote contact centers. Adding voice operations to a data network can reduce costs because businesses are no longer responsible for managing two separate networks...Network convergence might enable a sales staff, for instance, to enter crucial data on a customer that will appear on screen whenever he calls."

VoIP gives you the opportunity to pay less money for more options. You or your business can finally implement a phone service that's a bit more personalized than the usual and that provides the options you need. If you're truly adventurous you can even explore some of the VoIP "hacks" that are out there in order to transform your phone or just entertain yourself for a while.

Daily VoIP Links for 2006-05-25

"VoIP offers you a variety of ways to protect yourself from third party eavesdropping whether the NSA or an individual conducts it."

"The Web should remain neutral and resist attempts to fragment it into different services, Web inventor Tim Berners−Lee has said. Recent attempts in the U.S. to try to charge for different levels of online access Web were not 'part of the Internet model,' he said."
"The Federal Communications Commission has authority under current law to ensure that broadband-access providers -- currently mainly cable and phone companies -- do not discriminate against Web-based providers of content, search services and applications, FCC commissioner Michael Copps said Tuesday."

"Tower Hamlets Council is using a voice over IP (VoIP) system and hotdesking technologies to reduce the desk space needed for employees by 25 per cent."

"The FCC recently released a long-anticipated ruling clarifying the obligations of interconnected VoIP providers under the Communications Assistance for Law Enforcement Act (“CALEA”) and establishing applicable compliance deadlines. "

"While other golf accessories try to help your game, Hammacher Schlemmer knows how bad your slice is and has some glasses that assist in finding lost golf balls."

"Protesters lined streets on both coasts Wednesday to bring public awareness to the telecommunications policy debates currently going on in Washington, D.C., and to show opposition to the phone companies reportedly providing customer records without a court order to the National Security Agency." 

May 24, 2006

Who's on the Other Line?

Perhaps you remember a time when you were younger and you forced one of your friends to call a boy or girl that you liked while you sat holding your breath on a phone in another room. This is the most basic form of telephone eavesdropping and it has been carried out by new generations of junior high students for decades. It's pretty harmless, and let's be honest, the boy or girl you liked totally knew you were listening.

Listening into calls has evolved over the years, and unfortunately it's generally carried out with malicious intent. Recent reports on the government wiretapping practices have also created a stir among Americans, and many are looking for alternatives to companies that have supplied the government with phone records:
"While the NSA supposedly received records from three largest phone companies, the agency doesn't have the wherewithal to contact smaller VoIP vendors, which has prompted some consumers to switch to other carriers... VoIP companies...offer greater anonymity since PC to PC calls are more difficult to track, and since customers only have to provide an email address to get an account." (From Marketing Shift)
Now, there are two sides to this debate, and some will agree with the companies that provide the government with what they want. Regardless of where you stand on the issue, though, privacy should be a concern, because it's not only the government that can be listening in. Security guru Bruce Schneier has written in depth accounts of VoIP privacy issues and solutions, and he had this to say:
"Encryption is one of the essential security technologies for computer data, and it will go a long way toward securing VOIP...Basically, the government likes the idea of everyone using encryption, as long as it has a copy of the key. This is an amazingly insecure idea for a number of reasons, mostly boiling down to the fact that when you provide a means of access into a security system, you greatly weaken its security...Fortunately, there are many VOIP-encryption products available."
One such product that's been garnering a lot of attention of late is Phillip Zimmerman's Zfone:
"What sets Zfone apart from comparable systems is that it does not require a web of computers to hold the keys, or long numbers, used in most encryption schemes. Instead, it performs the key exchange inside the digital voice channel while the call is being set up, so no third party has the keys." (From The New York Times)
There's no doubt that the government will have something to say about Mr. Zimmerman's latest product. However, it's designed for everyone, and its mere conception demonstrates the concerns that most people have about privacy. VoIP offers you a variety of ways to protect yourself from third party eavesdropping whether the NSA or an individual conducts it. Who knows, it might even cause 'tweens to eliminate the middleman and talk directly to the person they're after.

Daily VoIP Links for 2006-05-24

"'Speak to dial' separates your VoIP service from others out there, and it's one of the many features that are revolutionizing the industry. Your calling options include dialing the number, speaking the number or saying the name of the person or business that you would like to call."

"National Public Radio's Talk of the Nation will be devoting a segment of time to Voice over IP, this Friday, during the 3 o'clock hour (EST)."

"How do you not take notice at such a number? On World says that by 2011 there will be one hundred million mobile VoIP users."

"If you took your average cyber-utopian and plunked him down in a bar in Milwaukee and told him to get everyone excited about net neutrality, he'd be lucky to get out of there unscathed. (Possible reality show?)"

"Since the launch of our Viral Market Contest to Save the Internet, I've been mapping the viral spread of the news of our contest around the Blogosphere, in the media and around the world. Special thanks to EVERYONE who is helping to make this the viral marketing contest that we had hoped this would become."

"I’ll set it a bit more simply, because I say this about ten times a week. Networking is glorified plumbing."

"I find it rather bizarre that I did not mention earlier here that the VoIP Security Alliance (VOIPSA) has launched a new group weblog. I find it especially odd since I am the one spearheading the initiative. "

May 23, 2006

VoIP: The Future has Finally Arrived

Old movies that are set in the "future" are always good for a laugh. They all seem to have us in flying cars by the year 2000, hoverboards are common toys, and there's usually at least one group of people who communicate using only their minds. While the hoverboard has yet to be produced  -- unless they're hiding it from us -- some of the gadgets and concepts in old futuristic movies are finally available.

There's always a moment when the hero of the film has to make some sort of future phone call. There's typically a large screen involved and absolutely no dialing. All he has to do to reach the person he's looking for is say that person's name. Ah, what a beautiful thing. You'd never have to worry about forgetting a phone number again, and you wouldn't even have to get up to dial. Well, the future has arrived in the form of "Speak to Dial."

Some cell phones have featured voice command capabilities, but the old-fashioned landline and even VoIP phones have not offered users the chance to save time, eliminate forgotten numbers, and step into the world of Sci-Fi. In fact, here is how the FCC describes the VoIP dialing process:
"Depending on the service, one way to place a VoIP call is to pick up your phone and dial the number, using an adaptor that connects to your existing high-speed Internet connection. The call goes through your local telephone company to a VoIP provider. The phone call goes over the Internet to the called party's local telephone company for the completion of the call. Another way is to utilize a microphone headset plugged into your computer. The number is placed using the keyboard and is routed through your cable modem."
That doesn't have to be the case anymore, as VoIP Magazine reported back in February:
"my people has launched a nationwide voice over IP service employing interactive voice response (IVR) technology...The service represents a significant step towards the long-anticipated goal of selling residential VoIP not only on price competitiveness but on the innovative features an IP-based services infrastructure makes possible."  (Only VoIP Mag subscribers can access articles. Subscriptions are free, though)
"Speak to dial" separates your VoIP service from others out there, and it's one of the many features that are revolutionizing the industry. Your calling options include dialing the number, speaking the number or saying the name of the person or business that you would like to call:
"my people services include all the traditional features such as voice mail and caller ID plus many enhanced features not found anywhere else such as one call tell all, speak to dial, my remote and reminder Calls. This service will change the way you use your phone as it delivers content upon voice command." (From VoIP Review)
VoIP can help those movie images of the future become a reality. At least the images that involve phone calls. Now if we can just get someone to hurry up and invent the hoverboard and the flying car.

Daily VoIP Links for 2006-05-23

"Don't settle for a service that doesn't give you much more than a standard landline. Put the IP back in VoIP, and give your loved ones the special ring pattern they deserve."

"I’ve noticed that a group of commenters to blog posts related to network neutrality tend to say the same things over and over again. What’s interesting is that there’s a core group of the same commenters that show up time and again saying the same thing."

"A number of people posted blogs about VON Europe Spring 2006."

"Now he is again inviting government scrutiny. On Sunday, he released a free Windows software program, Zfone, that encrypts a computer-to-computer voice conversation so both parties can be confident that no one is listening in."

"We have our fair share of worldview framing and conceptual problems in telecom as well."

"SightSpeed will release a beta version of its popular video conferencing software this week that will include support for true VoIP and PSTN calling."

"The Namibian Police arrested five foreign nationals, one woman and four men for illegally (selling) VoIP service."

May 22, 2006

Must Have VoIP Feature of the Week

Monday has arrived once again. Instead of feeling blue and worrying about how you're going to make it through the week, just sit back and enjoy learning about another must-have VoIP feature.

Standard landlines have fallen short when it comes to the little things. While your cell lets you create a variety of ring tones for everybody who calls, at home you're usually stuck with one ring. If you're not standing right in front of the caller ID, you have no idea who is calling. On top of that, one ring just isn't fun. Friends, family, and significant others should have a ring that gets you excited to pick up your phone, while those people who are always trying to get you to subscribe to various newspapers and magazines that will probably never even show up should have a ring that gives you fair warning. In order to help you get the most out of your VoIP service, we at my people allow you to create multiple customized ring patterns.

Customized Ring Patterns

"my people believes everybody who calls you is special. Well, special in their own way. So we've added a great feature that allows you to assign different ring patterns for different telephone numbers, area codes or specific exchanges so you'll receive a distinctive ring. You decide what ring is assigned. Perhaps two short rings for dear Aunt Mabel, and something else for the I.R.S."
Don't settle for a service that doesn't give you much more than a standard landline. Put the IP back in VoIP, and give your loved ones the special ring pattern they deserve.

Daily VoIP Links for 2006-05-22

"As podcasts and over-the-phone interviews continue to grow in popularity and people are looking for new ways to get their music out there, a number of services have been created to use in conjunction with your VoIP phone." 

"The concerns about the NSA, wiretapping, and phone records could be the best thing that could happen to VoIP and voice chat companies." 

"Congressman Sensenbrener of Wisonsin introduced draft legislation in the Judiciary Subcommittee. This bill would make it illegal for broadband network carriers to favor one service provider over another." 

"Mike sees a significant “loophole” in the bill’s network neutrality protections. He bases this on a careful reading of the bill’s language (always a good idea with legislation) and some creative thinking about company strategies." 

"This month I started what can only become a series of articles delving into a current issue termed Network Neutrality. This first 10-page article presents a survey of several published thoughts and opinions from around the Internet and sets the stage for future exploration into how this issue might impact corporate business." 

"MacSaber is a charming piece of software for Mac OS X that uses the built-in motion sensors of the MacBook and MacBook Pro (but not earlier Apple notebooks, at least not in this beta release) to make the sounds of the all familiar Lightsaber as the MacBook is twirled majestically through the air."

May 19, 2006

VoIP and the Audio Revolution

If you're a blogger, a member of a promising local band, or just someone who loves music, audio, or the sound of your own voice, VoIP will change your life. As podcasts and over-the-phone interviews continue to grow in popularity and people are looking for new ways to get their music out there, a number of services have been created to use in conjunction with your VoIP phone. They give you the ability to make your blog stand out. They can also get your music heard. Not to mention they're fun to play with.

The "Virtual Audio Cable" is one gadget that makes it easier to record VoIP interviews and conversations:
"Virtual Audio Cable is a Windows WDM multimedia driver allowing you to transfer audio (wave) streams from one application to another. It creates a set of "Virtual Cables" each of them consists of a pair of the waveform input/output devices. Any application can send audio stream to an output side of a cable, and any other application can receive this stream from an input side. All transfers are made digitally, providing NO sound quality loss...If you are using some Voice Over IP (VoIP) and/or Internet Telephony applications...you can use VAC to record your calls and conversations."
If you're interested in creating a quick and easy podcast or adding brief audio to a traditional blog, you won't need much more than your VoIP phone:
Recording audio has never been easier! Simply call us using your phone or a VoIP client. No microphone or audio editing software required...Add audio content to your blogs! (From Gabcast)
Other services interact with VoIP in similar ways, allowing you to not only create but to easily find and share audio recordings that suit your tastes, so you can:
Post audio to your blog using your phone

Add voice to your online profiles

Search spoken words and meet new people

Record family stories for posterity
(From Evoca)
The right VoIP service and audio software can turn anyone into a broadcast journalist, historian, or, perhaps best of all, a rockstar. Get started recording today and join the audio revolution, or at least find some good stuff to listen to.

Daily VoIP Links for 2006-05-19

"Before the dog days get into full swing, there are a few gadgets that you should know about. They're designed specifically to make your summertime a little more relaxing and enjoyable." 

"A key goal of the telcos internationally is to find a way to "upgrade" the internet from a network optimized on innovation (layer independence, unauthenticated use allowed, open interconnection) to one optimized for billing (IMS, NGN)."

"The rock stars, Moby and Michael Stipe are shockingly in favor of government involvement. While a group of hardware manufacturers went as far as sending a letter to House Majority Leader Dennis Hastert and Minority Leader Nancy Pelosi strongly opposing government meddling with the Internet." 

"According to the Information Security Forum (ISF), Record Management is becoming a costly legal and technology minefield that is further complicated by email and Instant Messaging (IM) technologies along with the increasing business use of other forms of messaging such as mobile SMS and even IP voice." 

"VON Europe Spring 2006 was a transformational event and brought together quite a number of the people from the European IP Communications industry." 

"The speakers on the call all took turns to state their case, which is basically that the Internet should remain free and open, and we should not let big business take ownership and become the gatekeepers." 

  

"Let’s assume for a minute that you own a webcam but have always wanted to be able to use it in the dark for some noble reason. With a little elbow grease, you can turn that run of the mill webcam into a nighttime fun generator by making it work in the dark."

May 18, 2006

Summertime and the Living is Easy

The sound of children screaming at the tops of their lungs and throwing papers into the air. School bells ringing for the last time. The smell of hotdogs emanating from baseball parks around the country. College seniors realizing that the dream is over and they have to get a job. Ahhh, summer is finally here. Before the dog days get into full swing, there are a few gadgets that you should know about. They're designed specifically to make your summertime a little more relaxing and enjoyable.

Ask Men featured the NHT Outdoor All Weather Speakers:

"These speakers ensure that you will take pleasure in rich, full-range sound no matter where you mount them. They're built to resist humidity and temperatures ranging from -20F to 140F...

Productivity factor: Whether you're planting a vegetable garden or renovating your yard, having music in the background is a great way speed up your work."

Of course, you can just listen to them as you relax by the pool, shunning any kind of work all together.

Well, we've seen what the boys are suggesting, so we should also check in with the girls. Gadget Candy is advertising a way for you to combine gadgets and fashion, which is usually a difficult thing to do:

"The folks over at Knomo have lifted the lid on their Spring/Summer 2006 range of laptop bags. For those of you who have yet to encounter the purveyors of oh-so-fine frippery, that's your cue to give your credit card a polish. Knomo's collections are typically full of drool-worthy arm candy and this is no exception..."

If you have no intention of leaving the deck this summer, don't worry, because you can still enjoy all of your entertainment outside:
 
"With summer just around the corner, why not splurge on the Outdoor Entertainment Island by Frontgate? The entire system comes with a 42" JVC plasma TV, four 6" Clarion surround-sound speakers, a built-in subwoofer, a DVD/CD player, an FM/AM tuner, Sirius satellite radio compatibility and an A/V coaxial input." (From Ubergizmo)

The summer will also bring some new gadgets to all of the VoIP lovers out there:

"The Voyager 510-USB is the first 100% plug and play solution Bluetooth headset. One of the nice features is the ability to switch between VoIP connectivity, cellphone connectivity and desk phone connectivity seamlessly with a push of a button. The Voyager 510-USB supports all leading VoIP software..." (From Gizmodo)

Alright. I now feel confident that you're ready for summer. Hey, if all else fails, you can shake off all the new stuff and just settle for a good old-fashioned raft. Few summer gadgets can live up to it.

Daily VoIP Links for 2006-05-18

"It's funny how jumbled a few words can get when kids cup their hands over their friends ears to whisper something. Before you know it, people are accused of being French and wearing pants, and you know that's going to cause some giggles. What's not funny is dealing with playground-level breakdowns in clarity when you're all grown up and using an actual phone." 

“Ferris estimates that storing one hour of voice calls takes up about 5 megabytes. So if a user is on the phone for an hour 200 days a year, that adds up to 1 gigabyte of storage a year.” 

“Now that we're getting closer to the mid-term elections, suddenly everyone's wondering about the impact of those crazy youngsters with no land lines. So, how did the Associated Press find out about those mobile-only voters?” 

“There are lots of people out there saying ‘we need to treat all VoIP alike, all video alike, and all blogs alike.’ For them, that's network neutrality. That's not what I hope we'll end up meaning by net neutrality.” 

“A new report says that because of VoIP, traditional voice service will soon not be the primary revenue generator for traditional telecom operators in developed nations.” 

“In the strange bedfellows department, the concept of network neutrality has gained two new supporters.” 

May 17, 2006

Let's Play Telephone!

Sally: Did you hear? Johnny asked Janie to the dance.

Tim: Did you hear Donny told Jamie she can’t dance?

Billy: Did you hear Donny and Jamie wore pants?

Lisa: Come here. Donny and Timmy flew to France.

Michelle: Stay clear. Donny's French and he's full of romance.

Donny: I am not French!

It's funny how jumbled a few words can get when kids cup their hands over their friends ears to whisper something. Before you know it, people are accused of being French and wearing pants, and you know that's going to cause some giggles.

What's not funny is dealing with playground-level breakdowns in clarity when you're all grown up and using an actual phone. Unfortunately, our cells cut out for no reason, and even the good old fashioned home phone can have its own problems, so we’ve grown accustomed to accepting less than perfect service.

Since the inception of VoIP, the most frequently asked questions have been about sound quality. Close to a year ago, Dharmesh Thakker, senior product manager for service level solutions at Keynote, had this to say:
"VoIP reliability and audio clarity are important factors limiting the widespread adoption of VoIP in consumer markets. Consumers are unsure whether VoIP can live up to the dial-tone reliability and crystal-clear communication quality they have come to expect with traditional phone service over the years."
While there were doubts in the beginning, VoIP clarity has vastly improved, and things are only getting better. There have been several recent reports on the subject including this one from VoIP Review:
"VoIP voice quality has dramatically improved over the past few years to have reached the level of a landline phone and sometimes even superior to it. However, it differs from provider to provider and also depends upon the speed of your broadband connection. You may consult other users of a provider (see: user reviews, forums) before signing up..."
At my people, we encourage you to ask: How does the sound quality compare to my current phone? And we can confidently respond:
"You'll find the quality is usually better! Because signals are transmitted and received digitally over the Internet, the quality may very well exceed your current service."
Don't get stuck playing an old-fashioned game of "telephone." Get a VoIP service that ensures you hear exactly what's being said...even if it does have to do with Donny's penchant for romance.

Daily VoIP Links for 2006-05-17

"The evolution of the phone is much like any other evolution...In order to fully appreciate where we are, let's take a look back at where we came from."

I’ve got a metaphorical set of antennae on my head hunting for the elusive “Telco 2.0”. What does this mean? Anything that blows apart the traditional Telco 1.0 vertical silo business model where connectivity and service are integrated, with cross-subsidy and strict exclusion of rival services.”

MORE than 600,000 Australians are expected to be using internet-based telephone services by mid-year, according to research by Market Clarity.”

VoIP service providers are now targeting German market as the use of VoIP in that country has increased remarkably.”

On May 24, Chicago Media Action is organizing a big pro-Internet demonstration called, ‘AT&T: Bringing us to Tiers,’ 4PM, intersection of -- appropriately enough -- Congress and Federal.”

"'They are violating federal law, which mandates a minimum penalty of $1,000 for every person whose records have been disclosed,' Afran said, adding that many who have called his office are 'outraged' by the government's and phone companies' actions."

May 16, 2006

2006: A VoIP Odyssey

The evolution of the phone is much like any other evolution. It starts slow, and those who were there in the beginning couldn't possibly imagine what their first steps would some day lead to. In order to fully appreciate where we are, let's take a look back at where we came from. As whenstudying any evolution, it's always a good idea to follow the example of 2001.

The Dawn of Man
The telegraph was beeping away, but the people wanted more. Scientists from all over worked to create the latest, greatest form of communication. In the end, though, it came down to two guys and a last-minute dash:

"In the 1870s, two inventors Elisha Gray and Alexander Graham Bell both independently designed devices that could transmit speech electrically (the telephone). Both men rushed their respective designs to the patent office within hours of each other, Alexander Graham Bell patented his telephone first. Elisha Gray and Alexander Graham Bell entered into a famous legal battle over the invention of the telephone, which Bell won." (From About.com)


Yes, it's all very exciting when broken down into lawsuits. However, the phone's long journey really took off from there. The good old rotary would come into play, and not too long after the push-button phone would open to rave reviews. Soon, there was call waiting, three-way, secondary numbers in teens' rooms, and all of those other things we've come to expect from our home phones.

Jupiter Mission
When people first started pulling very large cell phones out of their bags, they were often regarded as strange beings from the future or perhaps even pod people, so imagine what it must have been like at the moment of the cell's true birth back on a day in 1973 (yep, they've been around that long):

"April 3, 2003 marked the 30th anniversary of the first public telephone call placed on a portable cellular phone. Martin Cooper ( now chairman, CEO, and co-founder of ArrayComm Inc) placed that call on April 3, 1973, while general manager of Motorola's Communications Systems Division. It was the incarnation of his vision for personal wireless communication..." (Martin Cooper: History of Cell Phone)


The cell was based on Mr. Cooper's belief that:

"People want to talk to other people - not a house, or an office, or a car. Given a choice, people will demand the freedom to communicate wherever they are, unfettered by the infamous copper wire."


From there, came the cell phone revolution and all of the camera phones, videos, freedom of communication, somewhat annoying ring tones, long-term contracts, and questionable monthly rates that came with it.

Jupiter and Beyond the Infinite
For many, cell phones marked the peak of the telco journey. However, if 2001 (or the general study of evolution) has taught us anything it's that there is always something new to discover. VoIP technology allows users to tap into the full power of the Internet. VoIP phones might look like the phones that came before it, but it is almost an entirely new species that continues to develop as we move towards the future:

"The future of VoIP doesn't show signs of slowing down either. As companies continue to develop phones, services and plans that incorporate this technology, the potential of VoIP will only continue to evolve." (From The Future of VoIP)

Daily VoIP Links for 2006-05-16

"You know those days when you're expecting an important call? It might be from a potential employer, a boy/girlfriend, or just somebody who's telling you where everyone will be meeting that night. Who knows, maybe you're stuck between the hours of 8:00 and 5:00 waiting for the cable guy to call to tell you he's on his way. Well, you no longer have to sit around the house waiting for the phone to ring or shy away from places where your cell might not get service. Find Me from my people will make sure you get the call."
(The author) implied that if and when one of these companies 'fess up, theTop Secret you-know-what will really hit the fan.”
"’The Telecommunications Act of 1934 is as clear as clear can be,’ plaintiff Carl Mayer said. ‘You can't turn over the records of your customers and if you do so it's $1,000 per violation. The Constitution is very clear.'”
The success of a proposal by AT&T and Verizon to end net neutrality does not threaten the Internet. The broadband customers of AT&T and Verizon will just no longer have access to the Internet.”
(T)raining, especially VoIP specific training, is always in short supply.”
Tools like unified messaged and interactive voice response systems are just as important to small and medium sized businesses as they are to mega-corporations.”
As I've pointed out many times in the past few months, VoIP is becoming far more than packetized voice. Unified communications using VoIP are becoming voice, video, IMS and a blend of multimedia traffic types.”
Will VoIP conversations have to be stored like emails to keep in with data laws?”
While VoIP adds a layer of complexity to the communications network, the lower long distance costs will provide both a near- and long-term return on investment.”
Network Neutrality is the wrong phrase. There is nothing neutral about this. Network Equality is where we need to be.
"’The .Tel domain offers the first genuinely different use of domains since .com was first created. It will provide seamless integration of existing methods of communication with emerging technologies like Voice over IP (VoIP). This places the .Tel domain at the core of the next phase of Internet development,’ said Khashayar Mahdavi, CEO of Telnic.”

May 15, 2006

Another VoIP Must-Have Feature

It's the start of a new week, and you know I like to kick things off by pointing out how you can get the most out of your VoIP phone. You've seen the services most companies are offering, and it's clear they're not taking full advantage of VoIP technology (see Which VoIP). The basic features such as call waiting and caller ID are nothing new, and even advanced features such as faxing capabilities fall short of expectations. An Internet phone should give you much more than just age-old perks and a few extra dollars off your bill:

"Typically any VoIP system – residential on up – offers slightly lower operating costs (contrary to advertising claims the cost savings are small) but offers a big step forward in available features and functions." (From Why VoIP?) 

Here is one more feature that separates my people from the pack.

Find Me
You know those days when you're expecting an important call? It might be from a potential employer, a boy/girlfriend, or just somebody who's telling you where everyone will be meeting that night. Who knows, maybe you're stuck between the hours of 8:00 and 5:00 waiting for the cable guy to call to tell you he's on his way. Well, you no longer have to sit around the house waiting for the phone to ring or shy away from places where your cell might not get service. Find Me from my people will make sure you get the call:

"Find Me lets you forward your calls to up to five alternate locations. So you have the freedom to do what you need to do, without worrying about whether you're going to get that call or not."

It's time to start taking advantage of everything VoIP can provide. Don't settle for services that don't give you what you need. Put the IP back in VoIP, and stay tuned for next Monday's feature of the week.

Daily VoIP Links for 2006-05-15

[Daily Post from my people] Making Movies with Your Phone
"As businesses of all sizes come to realize that the right VoIP system can better connect the disparate aspects of their business and encourage a faster and easier exchange of information, they are committing to making VoIP a part of their future." 

VoIP Now: FCC Frequency Auction to Make In-Flight VoIP Calling Possible
“An FCC frequency auction to be undertaken this week would be paving the way for VoIP calls in flight. Around nine companies are bidding for the frequencies.”

Fractals of Change: Penny per Customer Cost for Disaster Mitigation Too Much for Bells
“Jeff Pulver and I filed our response to the negative comments which the Bells have unanimously filed with the FCC on our petition, which requires that they do a better job of disaster mitigation this hurricane season and in other disasters than they did last year after Katrina."

The Jeff Pulver Blog: FCC Releases Second VoIP CALEA Order
“The FCC has released its Second Order on VoIP CALEA wiretapping rules. We haven't had a chance to review the rules, but it does seem somewhat ironic (contradictory perhaps?) that the FCC chose to release an order enabling more calling data to be collected, when the front pages of the US papers are filled with stories about the government collecting TOO MUCH calling data.” 

VoIP Watch: Is Apple Getting Ready to Do VoIP?
“It's interesting but not surprising to see rumors of Apple wanting to play in the VoIP space.”

Gizomodo: British Man Invents 8,000 Mile Per Gallon Car
“While it’s not quite a Lexus, it is a start. A enterprising fellow from Britain invented a car that he believes can go 8,000 miles before it needs a fill up. It cost only $3,689 to build and weighs 126 pounds.” 

Susan Crawford blog : A great future behind them
“The network neutrality battle is yet another plea for concessions by the telcos.  Give us incentives! they cry.  But why should we believe them this time?  Why would this next step - monetizing their networks - give them them any more oomph than they've had so far?  After all, with the exception of Verizon the Bells are spending less on capital investment than they're claiming as depreciation.  Which means, in translation, that they're already spending less than the assumed cost of maintaining their current networks. No oomph to speak of.”

isen.blog: Cartoonist joins Network Neutrality fight
"'I didn't expect to speak to you in person. I wanted to thank you for helping me to understand Network Neutrality! I make my living on the Internet, and I depend on Network Neutrality,’ he said.”

May 12, 2006

The Business of VoIP

As VoIP is revolutionizing the way consumers use their home phones, it’s also changing the way enterprises from all over the world do business. While many companies have been a bit reticent to adopt a VoIP system, the numbers are starting to swing in the other direction. As businesses of all sizes come to realize that the right VoIP system can better connect the disparate aspects of their business and encourage a faster and easier exchange of information, they are committing to making VoIP a part of their future. ZD Net looked into a recent Infonetics study:

(They) conducted in-depth interviews with 240 small, medium, and large organizations that use VoIP products and/or services now or will by 2007, as well as 450 shorter interviews to determine VoIP adoption rates, and 150 exit interviews to determine why organizations are not deploying VoIP. Most respondents use in-house VoIP, some use managed VoIP services, and others use a combination of the two.”


The study also delves into the reason why these companies have shifted (or plan to shift) to a VoIP system:

The killer-app? Configurability of phone systems across multiple locations, followed by scalability and operational cost (savings).”


The findings of the study mirror those found in other VoIP-related studies that have been conducted in North America, Europe, and Asia. Tmcnet.com focused specifically on the growth of VoIP in the Taiwanese market:

About 75 percent of the VoIP makers included in this report expect an increase of at least 94 percent in their output in the next 12 months. In Taiwan, volume production is forecast to reach 4.20 million units by end-2005, an increase of over 50 percent from 2004. Taiwan has about 50 VoIP product makers. The technical strength of Taiwan makers and their ties with global VoIP giants make the island a major force in global VoIP manufacturing.”


When breaking down the numbers it’s always easy to make bold leaps without connecting the dots. However, it's clear that businesses are becoming more aware of all that VoIP has to offer them:

“…one trend is clear: the number of small, medium, and large organizations that plan to deploy or at least evaluate the technology is rising steadily. At the same time, awareness of available products and services is increasing, and while awareness doesn't necessarily translate into deployments, it is one of the first obstacles any new technology must overcome.” (From Enterprise VoIP adoption to double by 2010)


As VoIP systems continue to provide more apps and more affordable services, enterprise adoption will continue to rise, while traditional technologies cease to be practical or effective.

Daily VoIP Links for 2006-05-12

"Shooting a quick video on your cell phone is nothing new, but there are a growing number of outlets that allow you to demonstrate your phone movie-making skills toVoIP You with my people the world, or take in the work of other directors."

"Video-sharing service YouTube rolls out mobile upload, which lets you post a video via email from your video cameraphone."

“Government investment in networks will promote innovation. It’s time to smash the idols. This article explains why.”

"T-Mobile UK believes VoIP isn't sufficiently consistent or capable of providing calls of a high enough quality calls to be allowed into its mobile phone network, the carrier said today in response to revelations it has effectively banned the technology from its latest data-oriented airtime package.” 

“Voice over IP is finally coming into its own. Studies show the technology is gaining serious traction in businesses of all sizes and its use in small companies is expected to triple during the next three to four years.”

Submarines, they're not just for first world navies anymore!  Now you can own your very own.

May 11, 2006

Shouldn’t VoIP Setup Be Easy?

For all the benefits that VoIP phones can provide for both individuals and businesses, there seems to be a lot of complaining about how difficult VoIP systems are to setup. In fact, there are some who have brushed off the possible advantages of VoIP simply because the set-up turned out to be so complex. Vonage-Forum featured a letter from an incredibly distraught VoIP user from the business sector:

"I am absolutely confused about the vonage system. I’ve read quite a few forum entries and did research in google for hours…we are a small business and have 1 dsl/fax line and 2 more regular phone lines, our service provider is SBC…our office is located in san francisco, and we have a “virtual” office located in another city…That means all of our physical lines are here in san Francisco and the other fax and phone numbers exists just virtual."

The writer goes on to question where to even begin, what the company is really paying for, and what all they need just to get started. The letter finishes in red print:

Please tell a poor intern, who had this idea switching to VoIP without knowing how complicated this is going to be, how she has to explain this issue to her manager and the other employees….”

What’s that you say? VoIP might be complicated for businesses but it’s a breeze at home? Oh contraire my friend, for even consumers have struggled to set up a plan, or at least one that provides them with all of the services and freedom they should get from VoIP.

Many consumers are still facing discomfort when it comes to the so called benefits of VoIP, maybe even overwhelmed with concerns of quality and technical knowledge. This discomfort is noticed in the many articles focused on what you should know, reports about VoIP, tutorials and setup/help pages. Informit.com points out why planning is important:

“VoIP places certain demands on your home's Internet connection. If you have networking devices, your VoIP installation needs to coexist peacefully with them. You need to take into account devices such as firewalls, gateways, cable and DSL modems, and PCs, and also form a plan for integrating VoIP.”

VoIP setup, either for home or business should be fast and easy. Moreover, this simplicity should not come at the price of service and performance. The my people system is easy to install and is ready to use right away. All you need is:

  "One or two analog phones (your standard home phone).
   A Broadband Ethernet connection, either cable or DSL.
   A computer.
   An unquenched desire for really cool and inexpensive home phone service."

You can setup the service in three easy steps and you can start enjoying the very best that VoIP has to offer without any of the hassle.

May 10, 2006

Making Movies with Your Phone

Yesterday, we discussed all of the video game options available through your cells or VoIP phones. Well, it seems only natural to follow that up with a quick discussion about all of the new video opportunities that your phone can provide you with.

Now, shooting a quick video on your cell phone is nothing new, but there are a growing number of outlets that allow you to demonstrate your phone movie-making skills to the world, or take in the work of other directors. Lifehacker covered one of the most recent (and most effective) phone/video connections to hit the market:

Video-sharing service YouTube rolls out mobile upload, which lets you post a video via email from your video cameraphone.”

YouTube has made it fast and easy for you to upload videos you want to share with the world and those that you only want to share with a select few:

You can set the default privacy level and category in your profile; and create two separate profiles (and get two separate email addresses) for different types of movies (like for public cute cat videos and private cute baby videos).”


Any good filmmaker will tell you that the movie doesn’t really come to life until it goes through the editing room. So, what can you as a phone movie director do to produce the best editing job possible? Ulead might just have you covered with their mobile phone video editing equipment:

Video-message editing software for 3G mobile phone users. Using a PC, import and edit video clips in popular formats including AVI, MPEG-1, MPEG-2, MPEG-4 & WMV and output to 3GPP/3GPP2 - the most common formats for mobile video.” (From Ulead.com)


VoIP technology also lets you expand the use of video and your phone. In fact, you can record clear, crisp dialogue with VoIP technology, and if you have the right set up, you should have all the power of the Internet at you fingertips when shooting or sending your phone video out into the world.

VoIP can also help you watch a live performance (at least one given by your friends). VoIP video phones and accessories provide you with a great picture and an immediate connection to the people you’re talking to.

The days of shooting five second-videos that only you will watch on your phone are a thing of the past. Capture, edit, and transmit your vision to the world. Or, just watch your friends act silly while you’re talking to them.  The video phones they showed us on the Jetson's are here--still waiting on that flying car, though.

Daily VoIP Links for 2006-05-10

"For many, PS3 and its next generation competitors are the end-all-be-all of the gaming world. However, there is a trend developing that is leading many away from the console and onto the phone. After all, what else are you going to do while waiting for a bus or grabbing that quick break at work?" 

 

"Cable companies in the U.S. and Canada may be moving to squash one of the biggest threats to their future expansion --- VoIP." 

 

"It appears that the telcos aren't thrilled about that view, and have shot back with Verizon's chief lobbyist threatening financial services firms that if net neutrality laws are put in place, that the telcos may refuse to supply them with secure, high speed data connections.”


On Ed Whitacre, CEO of AT&T:

"When Whitaker says "free" he's not talking about beer.

It's our Freedom of Speech that's at stake here.

Whitaker wants to privatize our right to express.

And he's even got some laws in front of the US Congress"


Read the whole poem on BoingBoing.

 

“I'm writing this post to acknowledge and point to some bold people. Innovators and pioneers who quietly whisper that they're bring us Voice 2.0. I'm not one of them, but I see them. I study what they do. I watch what they say. And I see firsthand how they partner. This isn't Voice 2.0 at all. This is Voice 2.5 with a glimmer of where Voice 3.0 will lead when everyone else gets on board and catches up.” 

 

“Judge Edwards didn't think much of the FCC's argument that CALEA, which excludes ‘information services’ from its coverage, should properly be read to include information services. He used words like ‘gobbledygook’ and ‘ridiculous,’ and at one point flatly told the Commission that its argument made no sense.” 

 

“The FCC’s decision to relieve AT&T and Verizon of net neutrality requirements in August 2005 definitively broke the chain of events the companies use to assert right-of-way privileges.” 

 

“It took a prolonged interruption in my home phone service to seriously consider making the change, but I have to admit, I can’t tell the difference in quality.”

May 09, 2006

Daily VoIP Links for 2006-05-09

"What’s the point in having an Internet phone if it’s not going to take advantage of the full power of the Internet? Just take a quick glance at the above features and you’ll probably notice that many have been around for at least a couple of decades now. You should also know that some services won’t even give you many of the basics.”  

"On Monday, the Reuters news service obtained an internal Verizon memo that may indicate the company is trying to gain the financial sector as an ally against any netVoIP You with my people neutrality legislation that might advance on Capitol Hill."

“A new cellphone service in Turkey, Hungary, and the UK allows callers to determine whether they’re speaking to loves them. First the user calls the system, then conferences in the unsuspecting party and starts a normal conversation. The love analysis system calculates the “Love Level” and notifies you whether that person loves you or not.”

“VoIP providers are constantly reducing their prices by the day to make phone calls both locally and internationally.”

“It’s interesting to note that just like the RBOCs are largely getting their way with the FCC in the US, it’s looking more like that’s the case in Canada as well. This is exactly what the ILECs want to hear, as they can now watch the CRTC squirm and possibly – likely – go back on their word and let market forces rule.”   

“It has been found out that only about 15% of the Latin American respondents had adopted IP technology as compared to the adoption rate of 19% in Africa, Europe and Middle East and 25% in the Asia Pacific region.”

May 08, 2006

VoIP: Must Have Phone Features (Part 2)

It’s Monday, so it must be VoIP phone feature day. Which VoIP has highlighted the basic benefits that many VoIP services have to offer:
One of the big advantages that VoIP telephony service has to offer over your regular phone service is the abundance of enhanced and useful features associated with VoIP technology…”
The site lists these features as basic:

Call Blocking
Caller ID
Caller ID with Name
Call Forwarding
Call Waiting
Fax
Last Number Re-dial
Local Number Portability
Voicemail
3-way Calling
411 Directory Assistance
911 Service
They also list a number of the advanced features that are available such as call transfer and enhanced voicemail. However, as we mentioned last week, most providers (even those with advanced packages) are simply not letting you get the most out of the technology. What’s the point in having an Internet phone if it’s not going to take advantage of the full power of the Internet? Just take a quick glance at the above features and you’ll probably notice that many have been around for at least a couple of decades now. You should also know that some services won’t even give you many of the basics.

That brings us to the feature of the day:

Reminder Calls
There’s a good chance that you have more going on in your life than you can possibly keep track of. There’s also a good chance that you have trouble remembering important dates like your mom’s birthday or that pesky anniversary that you swear shows up on a different day each year. Reminder calls from my people ensure that you will stay out of the dog house with your mom and your spouse...at least on birthdays and anniversaries (the rest of the year is up to you). You can also use reminder calls to keep track of events throughout the day such as “pick the kids up from school,” “drive the kids to soccer practice,” or “kids are gone, watch TV in peace.”

Unless you’re a Hollywood exec or you’ve just lucked out, you probably don’t have a personal assistant. Let reminder calls do the job for you. It’ll save you money and it won’t give you attitude. Put the “IP” back in VoIP, and let my people provide you with the phone features that make your like easier.

Daily VoIP Links for 2006-05-08

"However, recent studies have shown that all the hubbub surrounding the ills of new gadgets may be way off the mark, and in fact people just might very well be conversing more than they ever have...While it’s never wise to put too much stock into numbers, there are a variety of innovations on the market that are designed specifically to keep friends, family, and international acquaintances in touch." 

 

"’Cable companies are hitting phone guys where it hurts the most…the voice business.’ A 7% annual decline represents 8.5 million cancelled phone lines, reports Alec Saunders.” 

 

“Verizon got all of about 50,000 VoIP subscribers, while losing an astounding 3 million landline subscribers. At some point, a company has to wake up and realize the strategy isn’t working.” 

 

"This will give the CRTC the opportunity to take into account the increase in demand for VoIP services and changes to the overall regulatory environment since the original decision was announced last year." 

 

“Do you work for an enterprise that has deployed an IP solution or are a vendor with a customer that is a clear example of the benefits of putting IP to work? VoIP Magazine aims to gather the most successful best practices from the enterprise IP communications industry.” 

 

“The truth is that few networks can support VoIP as is. Most require some changes in one or more areas - service delivery quality, security posture, management/monitoring, and/or policies. That's just reality.”

May 05, 2006

Who Pays for the New Internet?

As the battle over net neutrality continues to rage on Capitol Hill and advocates take one hit after another, it is important to look at who will pay for the "new" Internet should it come to pass. The debate has sparked many posts about equality and freedom of information. However, for many, there is only one thing behind all of the back-and-forth: Good old-fashioned cash.

"The common thread is money. For all the talk about equal access and treating all data the same, the net neutrality debate is just window dressing for a less gentlemanly argument over who gets to profit in the online economy. More bluntly, Steve Effros, former president of the Cable Television Association, says, "'This is about who pays.'" (From CIO.com)

Well, many of the groups who will pay (perhaps dearly) are in the financial services game. News.com recently reported on the financial industry's awakening to the higher costs they might face:

"For the financial-services sector, which is expected to spend $117 billion on information technology this year, tiered pricing could add billions more in expenses to maintain online-banking services and other Web offerings--costs that could hit the bottom line or be passed on to customers."

While this has been in an issue for the financial sector since the debate over net neutrality began, it seems as though many in the field were late coming to the table. The article goes on to quote a memo from Philip Corwin, a partner at Washington law firm Butera & Andrews:

"'Net neutrality is an issue that (financial services) firms ignore at their peril...If the industry does not engage quickly, it may find that the matter has been decided without its input and that the fallout will affect the industry's cost structure and customer relations for years to come.'"

However, it's not only financiers who need to worry. Costs could put a strain on even the humble blogger. Performancing.com had this to say:

How would it feel if after all the time you've put in on your blog, it suddenly disappeared from google altogether? And loaded at a crawl if someone actually did know where to find you and wanted to read your posts...How would you like to pay more money for slower Internet?"

The new Internet will change the way people do business. However, those effects will trickle down to the consumer as they always do. The simple acts of ordering a book or reading what your favorite writer has to say about your favorite celebrity online might not be as easy or free as they once were.

Daily VoIP Links for 2006-05-05

"However, recent studies have shown that all the hubbub surrounding the ills of new gadgets may be way off the mark, and in fact people just might very well be conversing more than they ever have...While it’s never wise to put too much stock into numbers, there are a variety of innovations on the market that are designed specifically to keep friends, family, and international acquaintances in touch."

"Internet calling isn't just for PCs. It can also save you lots of money on mobile abroad."

“Calling concerns about Net-favoritism entirely hypothetical, Hoewing said: ‘I'm getting tired of it...We've never done anything that I know to interfere with anyone's traffic.’" 

How much do you know about VoIP? 

“In this initial episode we review several points from Ted  Wallingford's recent Mini-white paper: Overcoming cultural challenges to the VoIP revolution.”

“It is of the utmost importance that, if I connect to the Internet, and you connect to the Internet, that we can then run any Internet application we want, without discrimination as to who we are or what we are doing. We pay for connection to the Net as though it were a cloud which magically delivers our packets. We may pay for a higher or a lower quality of service. We may pay for a service which has the characteristics of being good for video, or quality audio. But we each pay to connect to the Net, but no one can pay for exclusive access to me.”

May 04, 2006

The Art of Conversation

It is all too common these days to hear people claiming that the modern world and all its technical wizardry has eroded the art of conversation. These claims are often prefaced with phrases like “these kids today” and “back in my day,” and they generally end with some remark as to how people no longer know how to communicate with each other. However, recent studies have shown that all the hubbub surrounding the ills of new gadgets may be way off the mark, and in fact people just might very well be conversing more than they ever have. The Washington Times reported on recent findings from the Pew Research Center:

Plinking e-mail alerts and ringing phones serve to bolster American family relations rather than detract from them… Far from alienated, family members are more in touch than ever, according to a survey from the Pew Research Center. Americans are chatty, close and -- yes -- actually pleased with traditional home life, said the survey, which was released yesterday.”


While it’s never wise to put too much stock into numbers, there are a variety of innovations on the market that are designed specifically to keep friends, family, and international acquaintances in touch. SmartGirl recently conducted a survey of its own:

SmartGirl asked, "Which of the following do you use to communicate?
Internet 92%
Cell phone 60%
Beeper/pager 19%
Palm pilot 02%


Not surprisingly, the Internet tops the list, and you can now find gadgets that make using it even easier. Student Travel highlighted a device that makes finding a WiFi hotspot and sending an email back home much easier for those who are backpacking through Europe. It could also be effective for those who have put the hostels behind them and opted for more luxurious quarters:

Travelers will find a keychain sized wifi finder a boon; use it instead of booting up to locate a wifi hotspot. Imagine lugging an open laptop around a foreign city, watching a stumbler program while you stroll and looking for a place to get online...Now, imagine clicking a button on the mini wifi hotspot locator in your pocket and finding a wifi connection just-like-that…”


VoIP services are also combining the power of the Internet and the age-old classic telephone to make it easier to stay in touch.

Despite what the old cranks would have you believe, the art of conversation is not dead. It’s simply evolved, and it will only continue to get easier and more affordable to stay connected to those you love no matter where you are.

Daily VoIP Links for 2006-05-04

"If the industry does not engage quickly, it may find that the matter has been decided without its input and that the fallout will affect the industry's cost structure and customer relations for years to come." 


“The U.S. government is finally waking up to realize the popularity of VoIP and theVoIP You with my people resultant security issues that this new consumer technology poses. On May 1, a bill co-authored by Senators Ted Stevens (R-Alaska) and Daniel Inouye (D-Hawaii), was introduced in the United States Senate.” 


"The Federal Communications Commission ruled unanimously today that VoIP phone companies, broadband providers, large enterprise networks and universities will have to get the tab for building in mandatory wiretap access for police surveillance." 


"A successful Voice over IP (VoIP) implementation must deliver on both cost savings and user satisfaction with the quality of VoIP call service. Achieving well-defined toll quality metrics requires the application of a number of QoS techniques acting in concert to manage delay, jitter and packet loss across the IP network.” 


"You have to remember that Cisco, born as a router company, has through years of growth and acquisition, really become an IP solutions company. If you can packetize it, Cisco can offer a solution to deliver it." 


“Einstein thought that man's greatest invention was the zipper. He was wrong. This is the greatest idea. Ever."

May 03, 2006

Daily VoIP Links for 2006-05-03

"The world seems committed to creating the smallest gadgets that humankind can possibly imagine. There was a time when you couldn’t carry your audio equipment by dangling it from a lanyard around your neck, and the idea of having a computer that you could lift without the help of two of your largest friends just seemed preposterous. Luckily, those days are past, and gadgets are getting smaller and smaller and hopefully easier to use."

"A sweeping overhaul of the Communications Act of 1934 was proposed on theYoIP You with my people Senate floor Monday, which would reinstate the audio and video broadcast flag, require VOIP traffic to be identifiable, and effectively eliminate analog televisions in a year's time." 

"The U.S. financial sector, a powerful force in Washington, may be gearing up to jump into a Capitol Hill fight over the future of the Internet and stop an effort it says could add billions in costs just to maintain current offerings."  

"As traditional telecommunications carriers (the Bells) lose revenue to VoIP providers, the amounts they'll be able to shuffle to the states and to gravy-train rural carriers will continue to diminish."  

"Broadband networks, Mr. Speaker, are the lifeblood of our emerging digital economy. These broadband networks also hold the promise of promoting innovation in various markets and technologies, creating jobs, and furthering education.”

"Anybody catch the VoIP reference on 24 last night? VoIP was mentioned by the drunk guy at the hotel bar who was hitting on Chloe while she was working on her laptop. He tried a few lines on Chloe before bragging about his VoIP prowess to try and impress Chloe."  

"Buried DEEP in the financial report of Verizon is the FACT that VERIZON LOST 3.5 MILLION Land lines and 6.9% of all landlines Q over Q! When you figure CABLE VOIp is just getting started, VERIZON now has 48 million Land Lines for CABLE VOIP to go after!!!"

May 02, 2006

Daily VoIP Links for 2006-05-02

"There is so much more to VoIP than low costs. Unfortunately, many VoIP carriers aren’t offering you much more than you would get with any old phone, and some reduce your ability to talk even more than the old basic landline."
OK, this is funny.   VoIP You with my people
"Voice over IP - using IP networks like the Internet to make phone calls - is making substantial inroads into Irish homes, according to new research commissioned by Blueface."
Swell, just swell. "Absent from the legislation are any "Net neutrality" regulations that companies such as Amazon.com, Google, Yahoo, Intel and Microsoft have been lobbying for during the past few months. Instead of handing the Federal Communications Commission extensive powers to police violations--an idea defeated in a House of Representatives committee vote last week--the FCC would merely be required to prepare annual reports on any problems.”  

Government inaction: "The act merely calls for the FCC to report to the Senate annually on development in Internet traffic delivery. The remainder of the 17 lines of net neutrality text reads, “If the Commission determines that there are significant problems problems with any of the matters described … the Commission shall make such recommendations in its next annual report … as it deems necessary and appropriate to ensure that consumers can access lawful content and run Internet applications and services over the public Internet subject to the bandwidth purchased and the needs of law enforcement agencies.” 

Pelosi: "Whereas, the Barton Bill would block the FCC from restoring meaningful protections for Internet consumers and entrepreneurs, and from prohibiting the imposition of bottleneck taxes and other discriminatory actions on the part of broadband network operators.” 
Shame! Shame!  Pulver says it all: "In a show of overwhelming opposition to what I believed was a worthwhile, non-controversial proposal to improve communications during and after public catastrophes, the ILEC community balked, demonstrating that it supports regulatory relief in the face of disasters only when it is good for only them.”

Analyst reporting on current market activity surrounding VoIP and related technology.

May 01, 2006

Daily VoIP Links for 2006-05-01

"The dating scene. Most of us have been there, and most of us are doing whatever we can to get out...VoIP is making things a little bit easier for you..."
A well-known VoIP company I cannot identify will have a huge voice community announcement next week. VoIP You with my people
"Forget American Idol! -- now here’s something really important. Interactive Television Networks, a leader in Internet Protocol Television (IPTV), recently announced the launch of The Karaoke Channel."
Check behind the couch cushions!
"It's the absence of competition for broadband access in the U.S. that is causing all the anxiety about network neutrality. If even one of the big telco/cable players was interested in providing unfettered, symmetric access we could all relax. Wouldn't it be great if MSN, Yahoo!, and Google all got together and bought up spectrum for a competing wireless broadband network?"
More analysis of the eMarketer report: "There are now more IM users in the U.S. than there are residential landlines. How many years has IM really been around? Just one of those things that hits home about how quickly Internet technologies are being adopted."

April 28, 2006

VoIP Date: How to Find (and Avoid) Love

The dating scene. Most of us have been there, and most of us are doing whatever we can to get out. Sure, trips to the bar and the occasional dinner are OK, and maybe having to tag along with him to check out his favorite local jam band that doesn’t believe in drum solos that are shorter than 17 minutes is alright, too. But is he really the one? And what do you do if you can’t even find someone to settle for? Well, VoIP is making things a little bit easier for you.

A while back, we touched on Match.com’s foray into the world of cell and VoIP phone dating as covered on ZDNet :

"…look for your cell carrier to push Match Mobile very aggressively. Web site copy, SMS promotions, bill-stuffers to targeted demographics, and most of all, tv ads. Lots of them…Why? Well, let's cut to the chase here, people. Everyone who wants a cell phone already has one, but not everyone who wants a significant other has one."

Match.com is not the only game in town, though. More VoIP providers are starting to market their ability to help you meet the person of your dreams. B2Day had this to say:

"the interesting thing about VoIP is not cheap phone calls. It is the new voice applications VoIP allows you to create."

There are systems that can be used for: "instant messaging, VoIP phone calls, and even video chat to its members." These services are being marketed directly to those looking for love (or online gaming opportunities, which is a little different than love but kind of in the same ballpark). The article goes on to suggest that, "The idea is that such PC phone features would make the dating services more appealing (and further justify their monthly subscription price)."

So what happens when VoIP leads you to someone and you find yourself staring across the table at a person you simply can’t stand to spend more than three minutes with? VoIP has got you covered there, too. According to an article in USA Today, your phone can get you out of even the worst date:

"Here's how it works: Before your date, go on the Internet and scribble a message to friends and family. Set the time for the message to be sent — by cellphone, e-mail or instant messaging. If the date is going well, cancel the message by logging on to the Internet from your cellphone. If you don't cancel, your friends will spring into action, such as by placing a call that could give you an excuse to say an emergency has come up."

Are you sabotaging yourself before you ever go out by setting up the "parachute" call? That is for others to decide. However, it’s always nice to know you can get out mid-meal or mid-drum solo if you have to.

Daily VoIP Links for 2006-04-28

"The House GOP (with the help a few Democrats), along with industry giant and all-around brow-beaters AT&T and a few others, had the last (or first) laugh on the net neutrality debate."
Round 1
"The comment deadline for the petition Jeff Pulver and I filed to mitigate some of the effects of disasters like Hurricane Katrina have on real people is today." Tom points to where you can view all the petition comments, including those from BellSouth, Sprint, etc.

"When your mother leaves you a message, in the same tone that she leaves you a message to remember to buy sunscreen with UVA and UVB protection, that you might want to keep your eye on legislation challenging network neutrality."

Follow the money: "An Englewood community center founded by Rep. Bobby Rush (D-Ill.), a key player on telecommunications legislation, received a $1 million grant from the charitable arm of SBC/AT&T, one of the nation's largest phone companies."

"One thing I notice is that after a critical vote in the U.S. legislature, there are many news stories reporting the outcome but few of them give you the details of how particular legislators voted. so as a public service I point you to this tally of the actual votes..."

"Landline service is rigid and difficult to move, even on a temporary basis, especially when hundreds of extensions are concerned. So, after exploring its options, S&H chose to go with TelCove’s VoIP services."

"It doesn’t matter if ghosts are real or not, where there is speculation, there are products and potential to make money. It works really quite simply considering how complex of an issue ghost detection is. If there is a ghost in the area, the button lights up, easy as pie. This device is available for $18, which is a small price to pay to know where Grandma Gretta is haunting nowadays."

Serving more than 14,000 phone numbers and 4,000 handsets, "Boise State University has completed installation of what will be the largest college Voice over Internet Protocol system in the United States."

April 27, 2006

Net Neutrality Loses Round I (of Voting)

The House GOP (with the help a few Democrats), along with industry giant and all-around brow-beaters AT&T and a few others, had the last (or first) laugh on the net neutrality debate. Internetnews.com was one of the many sources to cover the vote:

House Commerce Committee Republicans defeated an effort by Democrats today to strengthen network neutrality provisions in the panel's telecom reform bill. With four Democrats breaking ranks and joining the Republicans, the panel voted 34-22 to turn back an amendment by Rep. Ed Markey (D-Mass.)”

The article goes on to quote Commerce Committee Chairman Joe Barton:

“‘If [the telcos] spend billions and billions of dollars to put a network into play and charge a fee to those who want to take advantage of these enhanced services, I think that's a good thing…’"

Others would disagree with Mr. Barton, but that is where things stand for now. However, there are some that believe in the long-run the debate over net neutrality will swing the other way. There has been a groundswell of support, and it seems as though it has not gone unnoticed. Dana Blankenhorn is one among many who thinks the message of the other side with some help from the November elections could swing things in neutrality advocates' favor:

Advocates for network neutrality will lose this year. AT&T and Verizon will be allowed to try and favor certain companies (Yahoo) and their Web sites over everyone else. They will be allowed to turn their lines into Cable TV lines...But something interesting is going on. Folks are noticing.”

Blankenhorn Horn goes on to cite the recent petitions, ads, contests , and “save the Internet” sites that are springing up. He also goes onto say:

Right now all these people, and the experts lined up on their side, and the giant companies allied with them, are not enough to carry the day...But there is an election coming in November. The deck is going to be scrambled, for reasons unrelated to this issue.”

For some November offers a ray of hope, for others it is cold comfort. News.com quotes leading Democrats:

“‘I'm concerned about e-mails being blocked from advocacy groups, of all sides," said Jan Schakowsky, an Illinois Democrat who supported the amendment. "I'm concerned about start-ups that may be shut down.’"

The article also covers Rep. Ed Markey (D) of Massachusetts response. He voiced the opinion of many of those who feel that both big business and the government have completely lost their way on the subject: 

“‘Did the Bells create the Internet? Did the cable companies create the Internet?..."The answer is no. The Internet was built on a different model, a public interest model, funded by American taxpayers.’"

It is clear that the first round is over and that net neutrality advocates have returned to their corner a little more bruised than the other guys. But the bout is far from finished and there is still plenty of time left to fight. There are a number of organizations such as moveon.org and companies such as Google and Yahoo that are mounting an effort to sway the Senate and to keep the debate alive.

Daily VoIP Links for 2006-04-27

"Things are beginning to come to a head in the debate over net neutrality. This week will see the topic take center stage in multiple corridors of Congress. As votes are put to the floor, the way that we access information, communicate, and do business could be greatly affected."
"Congress is selling the internet. Don't let them."
"What's clear at this point is that the Republican majority and telco/cable lobbyists have the upper hand, and the well-heeled club of high-tech CEOs advocating more firm declarations in the law regarding Net neutrality need to regroup."

"House Commerce Committee Republicans defeated an effort by Democrats today to strengthen network neutrality provisions in the panel's telecom reform bill. With four Democrats breaking ranks and joining the Republicans, the panel voted 34-22 to turn back an amendment by Rep. Ed Markey (D-Mass.) that would prohibit broadband providers from charging content and service providers different rates based on bandwidth consumption."

"I'm concerned about e-mails being blocked from advocacy groups, of all sides," said Jan Schakowsky, an Illinois Democrat who supported the amendment. "I'm concerned about start-ups that may be shut down."
"Web titans like Google and Yahoo! are battling some of the smartest lobbyists in the business. And they've just lost a big one on Capitol Hill"
"...an emergency voicemail system is probably a good idea, but should be designed from the ground-up for emergency use, and not simply be a repurposed standard voicemail product. The assumption should be that all business processes are suspended, no back office or personnel are functioning, and all you’ve got running is a bunch of servers on emergency power."

"'There is obviously tremendous interest in Voice over IP networking on North American campuses,' said Jeri Semer, executive director of ACUTA. 'Our survey suggests that our member institutions are being very methodical about how they are migrating to this advanced and beneficial technology.'"

April 26, 2006

The Future of Net Neutrality

Things are beginning to come to a head in the debate over net neutrality. This week will see the topic take center stage in multiple corridors of Congress. As votes are put to the floor, the way that we access information, communicate, and do business could be greatly affected.

On Internetnews.com, Roy Mark took an in depth view at the upcoming proceedings and where those on opposite sides of the aisle stand:
“As one committee prepares to vote on a telecom reform bill that Democrats contend lacks effective network neutrality protections, another panel opens hearings on the antitrust implications of just such a scenario.”
As with most things these days, the majority of democrats and republicans can’t quite see eye-to-eye on the issue. Mark breaks down the two opposing views as such:
“Verizon and AT&T have publicly stated they intend to charge content providers different fees based on bandwidth consumption to access consumers. Republicans see little problem with this tiered access approach and leave enforcement of network neutrality to the Federal Communications Commission (FCC)…Democrats want the FCC's network neutrality principles, which have no force of law, turned into statutory law.”
Jeff Pulver also covered the frenzied DC activity and the internal duel that could arise between the Judiciary Committee and the Commerce Committee:
“It looks like a little jurisdictional turf war might be building between the Commerce Committee and the Judiciary Committee…it does look like the House Committees are…feeling out what their respective roles will be, as well as the respective roles of the FTC and FCC, in the communications future.”
The fate of the Internet as we know it will most likely be decided by a group of politicians and corporate behemoths who can say all they want to about the rights of consumers, but who are ultimately driven by money. However, there is still time to let the folks on the Hill know how we commoners feel about that situation. The Pulver Contest to Save the Net is still going, and you do have a couple of days left to sign the Post-Disaster Communications Petition that Pulver and Tom Evslin developed. If you still feel as though you don’t know enough about the questions at hand, you can check out the work of Ken Camp to get a thorough breakdown of regulatory issues.

Daily VoIP Links for 2006-04-26+

"While saving money will always be a major consideration for consumers, it should not be the first or only one. VoIP services, when provided effectively and efficiently, can have the ability to change your life."
"Republicans and Democrats are sharply divided over the best course of action to ensure that broadband providers -- telephone and cable companies -- do notF2C discriminate against delivering content."
"I suspect that the Net Neutrality advocates will have a better audience within the Judiciary Committee than it has had in the Commerce Committee." One can hope! 
"This is still a marathon and we are still in the first few miles. A Bill may not even pass through the Senate this year, let alone reach conference. Which means we still have time to influence the debate, to win the hearts and minds of Congress and the public. I don't know all the tools we have to participate in the battle. We should probably hold another Internet Freedom Rally on the steps of the Capitol."
Great VoIP user forum filled with tips, tricks, debate and news.
Customers have been told it will work with standard phones, whether they're wired or not."

April 25, 2006

Daily VoIP Links for 2006-04-25

"While VoIP outstretches other technologies in its ability to connect people quickly, effectively, and affordably, those within and without the industry are taking steps to spark further growth. This has already had a substantial impact on businesses, medical facilities, and communities throughout the country."
Telephony to the rescue!  Now you can use your phone to "elimi-date.VoIP You with my people
"Together, perhaps, we might just reinvent the way marketing and advocacy can be done in the Internet Age. And, in the process, we might just show the World what the Internet could be (given the right policy framework) and win over the hearts and minds of government and the people."
"If you have not yet filed your own comments yet on the petition, PLEASE do so. The FCC has made the electronic comment filing procedure VERY simple."  See Jeff's blog for complete details.
If Jeff Pulver is the George Washington of the VoIP revolution, then Ken Camp is our Thomas Jefferson.  Please read his latest article, "Telephony, Regulation and VoIP."
"Before you sign a contract you should make sure you know the answers to these 10 questions...."
"Why should you be considering moving to VoIP? What will it get you?"  Lots, according to this article.

"Many rural phone companies — some backed by their state regulators — are blocking cable TV providers from competing with them by selling inexpensive Internet-based phone service. The battles have spawned a legal ruckus that could affect millions of customers in less-populated areas."

April 24, 2006

VoIP Expansion

VoIP’s reach continues to stretch into environments that early proponents of the technology most likely never would have predicted. Perhaps the greatest demonstration of the versatility of VoIP and its ability to close the communication gap across the country was covered in a recent post on ZDNet. It deals with a piece of land that belongs to the Navajo Nation and has long been without easy access to any sort of telecommunications technology:
“In the 250,000-population Navajo Nation, a remote settlement known as White Rock Chapter House has never had any type of phone service up until now.”
The article goes on to explain that Navajo Nation information technology director Harold Skow (along with help from New Mexico State Senator Leonard Tsosie and others in the area) has successfully developed a plan to bring VoIP services to the community that includes:
“75-mile microwave connection capable of providing and supporting VoIP, Wi-Fi access points, and videoconferencing (as well as) VoIP phones for use at White Rock.”
All parties involved believe that the access to this technology and an increased ability to communicate will help Navajo children perform better on state tests and other academic evaluations.

Along with its effect on previously “disconnected” areas, VoIP is making it easier for longstanding businesses and organizations to function efficiently. Hospitals across the U.S. are some of the latest facilities to adopt VoIP, hoping it will lead to greater care and increased communication between doctors, patients, and staff. VoIP Now recently looked at the benefits VoIP can provide for the healthcare industry:
“An increasing number of hospitals in the United States are using VoIP systems to lower costs of communications.”
The article focuses mainly on QLIMG, a medical group that operates 22 hospitals throughout New York. With “Quality of Service” being of the utmost concern for hospitals, officials have latched on to VoIP services that provide them with “embedded standard unified messaging, auto-attendant, Automatic Call Distribution (ACD) system...(and) 1,500 IP phones.”

As VoIP continues to branch out, it continues to catch the eye of the nation’s investors. The VoIP Conversation reports:
“The ability to make calls over the Internet has been around for years but is just now really catching on. Its popularity is growing as more consumers trade dialup Internet service for broadband, almost the only essential for VoIP service. Investors are bullish over the VoIP market because they see the Internet as the gateway to all voice and data communications.”
The "Conversation" goes on to simply state:
“This interest in the technologies, coupled with sound business plans, signals investors' willingness to support VoIP and VideoIP solutions.”
While VoIP outstretches other technologies in its ability to connect people quickly, effectively, and affordably, those within and without the industry are taking steps to spark further growth. This has already had a substantial impact on businesses, medical facilities, and communities throughout the country. However, ultimately it will result in increased VoIP services and capabilities for the everyday consumer.

Daily VoIP Links for 2006-04-24

"With such easy access to espionage-inspired technology, the question becomes: why spy on normal people when you could be spying on celebrities? Well, the good people at Gawker Stalker have made it possible for anyone with a VoIP or cell phone to turn into a world class paparazzo."
Tom Evlsin: "I never would have proposed a government rule if the local monopoly had taken these steps on their own in the last catastrophe or ported theVoIP You with my people out-of-service and unreachable numbers to one of the companies which volunteered to provide free voice mail for the duration of the disaster."
"If it is done right, a winning entry in Jeff Pulver's Viral Marketing Contest to Save the Internet could be so much more effectual. If crafted with the right petina, such a winning entry could actually change minds."
"The option to leave a message for anyone calling a non-working phone - for example, "I did survive the flood, am in Houston and will call you back, please leave a message" - or forward calls to another phone number - for example, a friend's house where an evacuee is temporarily staying - would kick in when a phone is unusable for 12 hours."
"The Aviator laptop stand is specifically designed to elevate your laptop and position its screen on a narrow, cramped airplane seat-back tray." And it costs only $20!

April 21, 2006

Tracking, Stalking, and VoIPing

Perhaps it’s all the James Bond movies we watched when we were kids, or maybe it’s just that there’s a little bit of voyeur inside of us all, but a slew of the hottest gadgets, websites, and services are designed to let you know where you are, whose coming for you, and if there are any celebrities within a ten mile radius.

Gizmodo reports that high-tech surveillance is finally affordable for all us common folk:
“This kind of stuff has been around for years, but until now it’s been prohibitively expensive. Now, for a mere $199 and a monthly fee, you can feed your paranoia with a webcam that sends images and SMSes to your cell phone AND blasts out an audible alarm.”
According to the post, low costs and ‘round-the-clock spying capabilities can only lead to one thing:
“...surveillance gear is soon going to be hanging from every rain gutter on every house everywhere.”
If you’re more concerned with having people know exactly where you are than knowing what everyone around you is doing, you can partake in a new service that allows you to be tracked at all times from virtually any computer. As one intrepid adventurer recounted on O’Reilly:
“Using a $100 kit…I’ve turned a prepaid cell phone into a GPS tracking device. Every few minutes, the phone transmits my location within 100 meters to mologogo.com, which posts it to a Google map that (my girlfriend) can access from any computer.”
With such easy access to espionage-inspired technology, the question becomes: why spy on normal people when you could be spying on celebrities? Well, the good people at Gawker Stalker have made it possible for anyone with a VoIP or cell phone to turn into a world class paparazzo. Snap a shot of an unsuspecting celeb and you can have it posted next to quotes such as:
“SJP leaving The Women's National Republican Club at around 3pm today. We paused, wondering who on earth the paparazzi could be stalking outside the WNRC, when she appeared looking very conservative with pin straight hair and a modest dress.”
I guess the quaint days of lugging around that bulky Polaroid camera that could be heard two blocks over every time you took a photo have passed. But at least now if you have the right service, you can take the shot, call all of your friends to tell them about it, and get out of there before somebody's alarm tips everyone off to your whereabouts.

Daily VoIP Links for 2006-04-21

"Oh AT&T, will your quest for world domination never end?...It is easy to focus on only the perks and the present, but decisions that are affecting the future of VoIP, the Internet, and the price of information are being made. If you have an opinion on the matter, you owe it to yourself to voice it before the other side stops listening altogether."
"If you have not yet filed your own comments yet on the petition, PLEASE do so. The FCC has made the electronic comment filing procedure VERY simple. All you reallyVoIP You with my people need to do to weigh in is go to: http://gullfoss2.fcc.gov/prod/ecfs/upload_v2.cgi, enter RM-11327 in the first line where it requests the "Proceeding" (this is the Petitions "RM" number), fill in the other minimal contact info requirements, and submit a brief statement in support."
"Mobile-phone maker Motorola has received a patent for a system that uses electric shocks to let somebody know when they're phone is ringing, rather than the usual ringtone or vibration."
"For the growing VoIP services companies, this is important because it does point to a quiet trend. Analog voice is becoming more digital all the time. Increasing tools and customer adoption of VoIP technologies have led to increased business for VoIP equipment, solutions and services providers. While cost is still a large driver behind VoIP migration, service convergence is gaining momentum."
"While the vast majority of individuals and companies still rely on conventional phones, an estimated 30 percent of international phone traffic now travels over the Internet using Voice over Internet Protocol (VoIP) according to an A.T. Kearny study last year."
"The FCC has proposed fining rural wireless operator Dobson Communications $750,000 for missing deadlines to implement emergency 911 systems -- you know, the same deadlines the FCC pushed back repeatedly and the ones they let some carriers ignore."

April 20, 2006

Daily VoIP Links for 2006-04-20

"America seems to be a bit obsessed with surveys and polls. It's quite natural. If all of those years of math class taught us anything, it’s that you can try to boil almost any problem down to the numbers. Those numbers turn up in politics, sports, and pop music TV show contests. They can also give us insight into the current and future state of VoIP and telecommunications as a whole."
"Internet-based calling is set to soar in 2006. As carriers aim to reduce the cost ofVoiP You with my people sending phone calls and subscribers aim for lower phone bills, the number of people subscribing to Voice over Internet Protocol, or VoIP, services will almost double this year, to 47.3 million, according to consultancy Infonetics."
Cool/creepy! For $6 a month you can turn your cell phone into a GPS tracking device that places little push pins on a map and tracks your every movement.
"I am officially putting my money where my mouth is. I am initiating a Viral Video "Save the Net" Marketing Contest....Send us short, creative ideas -- videos, flash ads, other Internet-based gimmicks -- that you think might effectively communicate to government that they must write rules to enable us the Internet innovators to transform the Internet and communications experience."
Or, this could be a trick by The Others. "Fans looking to solve the puzzle will find audio, video, and text clues in locations around the world, along with an online community in which to connect and collaborate with others. Just like any other good mystery, clues can and will happen anywhere at anytime across multiple platforms."
"An increasing number of hospitals in the United States are using VoIP systems to lower costs of communications."
"English-speaking minority groups, such as Asian-Americans and Hispanics, are the leading adopters of broadband and IP communications technologies such as VoIP."
"Residents of the settlement 160 miles northwest of Albuquerque, New Mexico have been so isolated they had to drive six miles on dirt roads to use the nearest pay phone."

April 19, 2006

VoIP: Surveys, Surveys, Surveys

America seems to be a bit obsessed with surveys and polls. It's quite natural. If all of those years of math class taught us anything, it’s that you can try to boil almost any problem down to the numbers. Those numbers turn up in politics, sports, and pop music TV show contests. They can also give us insight into the current and future state of VoIP and telecommunications as a whole. In fact, there have been several recent surveys that give us a good idea of who is using what phone, how often they’re using it, and what they're using it for.

First, let’s look at the AOL mobile survey that focuses on all the things people can use their VoIP (and cell) phones for:
"Thirty-five percent of those surveyed say they send SMS text messages to friends, family and business colleagues, including 65 percent of those ages 18-29 and 37 percent of those ages 30-49…"
"Twenty-one percent of mobile users say they would like to have all instant messages (IMs) forwarded from their PC desktop to their cell phones. Meanwhile, 38 percent say they would like to have desktop IMs from select contacts that they choose automatically forwarded to their mobile device, including 50 percent of those ages 18-29.
"Eight percent of cell phone users currently access their email from their cell phones. At the same time, 24 percent of those who do not check their email from their phones say they would like to be able to do so.
"When asked about using their cell phone to search for movie listings, weather, stock quotes and more, seven percent say they do this already. One-quarter (24 percent) say they would like to be able to do this on their phone…"
The survey also highlights the number of people who use their phones to take photos, watch video, shoot video, and much, much more.

The second major survey that warrants attention is one from Harris Interactive (featured on webpronews.com) that focuses on the use of VoIP technology in the U.S. and the U.K.:
"British (28% vs. 57% of men) and American (34% vs. 62% of men) women are far less likely than men to have heard about VoIP. Among the general population, 41% of British adults and 36% of American adults have not heard of it. (The men vs. woman VoIP use gap and the findings of the survey are further explored on VoIP Now, and TMCnet, and Networking Pipeline.)
"Among those that were aware of the service but were not users, around half in both countries expressed at least some interest in the service…"
The final survey we suggest taking a look at was covered in full by Techdirt. It concerns rude people on their phones, many of who we are sure are on the road as we speak:
“A new survey has found that nearly 90 percent of people encounter annoying cell phone users, but just 8 percent say their own cell phone use is sometimes rude.”
As VoIP continues to catch on with people on either side of the pond and, yes, with both men and women, there will be new surveys to cover all of the new uses people have discovered. Until then, it is clear that breaking down the numbers at least demonstrates two things: interest in VoIP is up, and there are rude people on cell phones pretty much everywhere you go.

Daily VoIP Links for 2006-04-19

"The reach of VoIP continues to expand, and it seems that the business world is catching up with consumers and first-responders. VoIP offers many of the same benefits to businesses (especially small businesses) that it does to individuals. Saving money is, of course, the biggest draw for many, but VoIP can also make communication within and without a corporation easier, faster, and clearer."
Harris Interactive survey reveals specialist service providers having more successVoIP You with my people than the ‘big players’ in generating awareness about VoIP offerings."
Jeff Pulver's advice to legislators is to "adhere to two core principles: (1) do not impose regulation unless absolutely necessary; and (2) ensure that no entity can leverage its market power to stifle choice and innovation."
Powerful  call to arms: "The survival of net neutrality depends on the undemonstrated ability of citizens to get engaged in communication policy developments....The relative expense of broadband continues to throttle growth of the info tech industry, but info tech appears divided between defending the Internet and reluctance to challenge powerful anti-Internet forces."
HarrisInteractive poll says women less likely to use VoIP. VoIP Now says, "Does this also mean that more men tend to use VoIP than women? Marketers should take up steps to educate the homemaker in they want VoIP in more homes in the future."
"A new market forecast by Ireland's Research and Markets predicts nearly 40 percent of broadband-enabled households in the United States—a total of some 32.6 million U.S. homes—will subscribe to VoIP service by 2010."
Hang up and drive.  Or else. "Addressing what safety experts say can be a deadly distraction, states are scrambling to impose restrictions on cellphone use by drivers. Twenty-six states and the District of Columbia have written legislation on the issue, mostly since 2003. This year, other legislatures are tackling the subject, and two states have passed laws on it."

April 18, 2006

Daily VoIP Links for 2006-04-18

Grand Central offering free voice mailboxes to the homeless in San Francisco. "TheyVoIP You with my people are certainly garnering some positive attention by offering this free, life-long service that can help homeless people to get reconnected into society."
"By the millions, consumers are dumping their landlines and making and receiving phone calls using the same broadband Internet connection that brings the Web and e-mail to their homes."
"West typifies the kind of customer who is most likely to embrace VoIP, say technology experts. He's a young, tech-savvy entrepreneur who wants the latest technology, not necessarily because it saves him money -- although VoIP is less expensive overall than conventional phone service -- but because it makes his life less complicated."
Harris Interactive Poll: "Among those adults who do not use Internet telephony, 56% in Britain and 49% in the United States say they are at least somewhat interested in it. Despite this interest, it's worth noting that only small percentages (11% in Britain and 9% in the United States) say they are 'very' interested in the possibility of making telephone calls via an Internet connection, and 265 of those who do not currently use VoIP but are interested in it (in both Great Britain and the United States) say they will be likely to consider or buy VoIP in the next 12 months or sooner."
Won't touch this, not even with 700-ft pole: "Men are more aware of VoIP than women by about a two-to-one margin. And, one would assume, from those numbers, they're much more likely to use VoIP as well...Of course, my theory is that once women find out they can talk more for less using VoIP I'm sure they'll catch up to the men."
I feel the need for speed: "Intel's latest roadmap points to an interesting new hardware solution for VoIP. The 600SM, code-name Slick Mountain, will be a hardware-based PCI 2.2 add-in card that will support wideband audio codecs for improved voice quality."
"I think it's pretty clear that this is nothing more than raw greed from AT&T, but I'm not sure what to do about it. The leading proposals are to get the FCC to regulate AT&T to ensure neutrality. I can see the logic in that: AT&T gets all kinds of legal breaks and access to public resources, so why shouldn't the public's government muscle it into giving the public the best deal possible?"
More on Harris Interactive Poll: "British (28% vs. 57% of men) and American (34% vs. 62% of men) women are far less likely than men to have heard about VoIP. Among the general population, 41% of British adults and 36% of American adults have not heard of it."
Uh, this isn't true: "Can I call anybody with VoIP? Most systems will require that both parties have a broadband connection. There are computer to computer set ups, and there a land-line setups." You can too make VoIP to landline calls!
"We ended up saving $35,000 to $40,000 on cables alone (because) they were not separate data and voice cables."

April 17, 2006

A Tale of Two VoIPs

As VoIP continues to emerge as a major force in the world of telecommunications, it is important to look at the dual nature of the technology. VoIP is the rare innovation that has the ability to bring benefits and a bit of fun to consumers while it helps alter the way this country deals with serious issues of communication.

We’ve already pointed out how VoIP users can trick out their phones and call them into fast action should they come face-to-face with a legendary rockstar, but that is just the tip of the iceberg, and things are getting easier for users by the day. Sunday’s Playfuls.com post points out that:
“Internet telephone calls are no longer just for computer freaks. Voice over Internet Protocol (VoIP) can now be used without even turning on the computer. Several manufacturers, including online service providers, offered new gadgets and services at CeBIT last month.”
Playfuls also wants it to be crystal clear to those who are not quite in the know that, “No special telephone is needed to use VoIP, just a broadband internet connection like DSL...a router with internet and telephone connections.”

While ease-of-use and reduced rates are important to consumers, the ability to do some serious flirting might be of greater interest. According to ZDNet, Match.com will soon make it possible for you to find that elusive soul mate with nothing more than a VoIP phone and your natural charm:
"Match Mobile allows you to flirt with nearby singles, plus see their pics on your (phone). Why will this be huge? 'Everyone who wants a cell phone already has one, but not everyone who wants a significant other has one.'"
The other side of VoIP has more to do with helping those in need than helping people get a date. Jeff Pulver’s blog and Tom Evslin’s Fractals of Change focused on the very serious role that VoIP and other telecommunications technology can play in times of crisis, and O’Reilly Emerging Telephony recently reported that, “Craig Walker’s latest venture is helping out some of the most disadvantaged in our society as his new company Grand Central has started offering free voice mailboxes to the homeless in San Francisco.”

Craig Walker gave his own account of the experience on his personal blog, saying:
“Wow. What a great experience it was to work the Project Homeless Connect event today in San Francisco…I spent the day creating accounts for 238 homeless clients at the event…and it was a great feeling to see the reaction of the users to finding out that they now have a real San Francisco (415) phone number that was theirs and will be theirs forever. Even though they may not have much else, they now have a communications identity they own and can use on job applications, with medical clinics, for friends, family...etc…”
VoIP gives us the power to connect on both a small and grand scale. Whether you are trying to change the world or simply meet the love of your life, VoIP has the capacity to play a major role in the process.

Daily VoIP Links for 2006-04-17

"In case you’re wondering what you need to fit in with the Hollywood set, here are just a few of the items that are making a splash with A-listers these days..."
"A survey of 522 small to medium-sized enterprises by communications specialist Inclarity in February found that of those questioned, the 12 percent making voice calls over the internet had seen their annual communications bills fall by 23 percent."
"There's a real and compelling need for qualified, competent VoIP practitioners to demystify the business value of VoIP. That's a pain point that isn't being addressed well."
"Behold the latest installment of the DailyCandy Lexicon. For conversation with an extra byte (ba-dum-dum!), add these to your hard drive."
"VoipReview.org was born out of personal frustration with the lack of information about VoIP providers. I wanted to subscribe to VoIP service, but couldn’t find any searchable database to find and compare all providers. Essentially, the site was launched to fill a need for objective and searchable information on VoIP providers."
Match Mobile allows you to flirt with nearby singles, plus see their pics on your cell phone. Why will this be huge? "Everyone who wants a cell phone already has one, but not everyone who wants a significant other has one."

"Internet telephone calls are no longer just for computer freaks. Voice over Internet Protocol (VoIP) can now be used without even turning on the computer. Several manufacturers, including online service providers, offered new gadgets and services at CeBIT."

April 14, 2006

But I Just Love Her Phone

Have you ever had a moment when you’re absently flipping through a gossip rag in line at the grocery store and you can’t believe what Paris is wearing or who Lindsay is dating, and you tell yourself you’re just over the whole thing, but then just before you close the magazine and get your South Beach microwavables ready to scan you catch a glimpse of Paris’ phone and you decide that you just have to have one? Maybe it’s just me. Whether we want to admit it or not, though, most of us wouldn’t mind getting a hold of some of the hottest celebrity gadgets. In case you’re wondering what you need to fit in with the Hollywood set, here are just a few of the items that are making a splash with A-listers these days:

Geek and Chic features an in depth look at the customized PDAs of Snoop, Diddy (formerly P. Diddy, alias Puff Daddy, a.k.a. Sean), as well as power-pop princesses Christina Aguilera and Avril Levigne. They also highlight Roland Mouret designed “skins that you can stick onto the front of your laptop to add a bit designer customization. The skins are based on Mouret’s latest Cruise Collection…and have been commissioned by Intel for its Centrino laptops.”

The site can also help you celebrity-up the phones you already have with the “fashionable cover that is apparently more catwalk than handbag,” created by legendary British designer Vivienne Westwood.

Speaking of phones, Shiny Shiny: A girl’s guide to gadgets has all the celebrity cells and VoIP phones you could want. They feature the “Robbie Williams' Walkman Phone” that allows you to:

“...marvel at (Robbie’s) logo-design skills, play with the included extra Robbie 'skins', and watch him 'live' on his new tour through a direct link to his new WAP site. Ooh also, the startup and shutdown screens show clips of the man himself performing, the default ringtone is one of his tracks, and the SMS sound is a voice clip."

If you’re not a Robbie fan, take a look at their Roberto Cavalli designed phone. Like celebrities themselves, Cavalli’s phone is extremely thin and a bit over-the-top. However, it does feature a “1.3-megapixel camera, Bluetooth, an MP3 player and a 80MB of memory for storing up your music.”

Sure customized cells are alright, but what if you want a phone that doesn’t look like a phone? Have no fear, according to CNET.com there is a  "lipstick-shaped phone, which was featured in Jennifer Lopez's "Get Right" video and also seen in the hands of many celebrities at this year's Oscars.”

It is important to point out that “this year’s Oscars” actually refers to last year’s Oscars, so this one might already be past its prime.

If you don’t have the money or desire to shell out hundreds or thousands of dollars on a customized phone or gadget, you can do it yourself with the tools that are familiar to many celebrities’ assistants. At Bling Ring, you can get a hold of the kit that allows you to add a bit of “bedazzle” and sparkle to your gadgets. According to the site, over the years these kits have been enjoyed by the likes of “Britney Spears, Hillary Duff , Jennifer Love Hewitt , Jessica Simpson, Ashlee Simpson (and more).”

When all is said and done, celebrities tend to set many of the trends in America, and those trends are there for the taking. However, when it comes to phones, you can always just personalize your own with photos, music, and “group” lists if you want to save some money.

Tags: telecommunications, VoIP, technology, celebrities

Daily VoIP Links for 2006-04-14

"...you know a new technology is big when it makes it to the book shelves, and VoIP has a few books that are worth talking about. Ted Wallingford’s book Switching to VoIP: A Solutions Manual for Network Professionals provides comprehensive information on all of the possibilities VoIP has to offer the business sector."
"A fierce battle is emerging in the VoIP market, and is only one part of a larger war that is being waged on three (or more) fronts between telecoms and cable MSOs. At stake is the so-called triple-play, which is a market worth approximately $300 billion."
Regarding the Darth Vader the corkscrew, Yoda the wine stopper and the bottle opener R2-D2, "They’re all cast from pewter and it’s $149 for the lot. If your honey doesn’t run screaming away at the sight of your geekdom, it might just be love after all."
If you tried to comment on the Pulver/Evslin Post-Disaster Communications Petition and it didn't work, please see Tom Evslin's blog for a correction on the pass code.  The deadline for public comment is April 27, 2006.
"Given the high visibiltiy VoIP solutions played in the Katrina response, this should be an area of interest for all VoIP servcie providers, equipment manufacturers and practitioners. This is a public safety issue and something the FCC should be proactively addressing. Please help spread the word of this petition, and take a moment and submit your own comments."
Great blog on VoIP, emerging telephony
"When Ted Wallingford went looking for information to help him understand how to use the Internet to make phone calls, he didn’t find many resources. So the independent technology consultant wrote his own book on the subject — actually, two books..."

Let it Be!

April 13, 2006

VoIP Goes Literary

It is easy to talk about how VoIP technology is driving the future of telecommunications. As we have shown, the number of VoIP users is up and will continue to grow over the next several years. VoIP also puts in a major showing on industry blogs and has dominated discussions among industry insiders. However, you know a new technology is big when it makes it to the book shelves, and VoIP has a few books that are worth talking about.

Ted Wallingford’s book Switching to VoIP: A Solutions Manual for Network Professionals provides comprehensive information on all of the possibilities VoIP has to offer the business sector. It also highlights a number of the issues that arise when making the switch from traditional telecommunications models to VoIP. A post from Tom Duff’s Duffbert’s Random Musings provides an in depth look into the book:

“What makes this book stand out from other books I'd expect to see is that it doesn't just dwell on jargon and theory.  There are a number of projects included in the book so you can get your hands dirty actually working with the technology.  Add to that the fact that the author uses an open source PBX system called Asterisk for the exercises.  So now you have no reason in terms of cost for not diving right in.”  (To learn more about Asterick check out the book Asterick: The Future of Telephony.)

Duff is quick to point out that Walligford’s book is perfect for those trying to make sense of all of the business telephony options available, but that it is not necessarily for the everyday VoIP user:

"While there are a few books out there on "internet telephones" that talk to the consumer, this isn't one of them.  The tag line of "for Network Professionals" is the key here.  While you don't have to be a network guru to read this book, some level of familiarity with network and telephony concepts would help."

However, Duff does admit that there is plenty to gain from the book even if you are not truly a member of the “target audience.” He also suggests that anyone who wants to understand the “essentials” of VoIP would do well to take a look at Wallingford’s work.

Wallingford has created a book that offers a little more about the fun side of VoIP that is perfect for consumers and network professionals. VoIP Hacks helps you not only understand the principals behind VoIP phones, but it also teaches you how to do things like “alter your voice,” “track your usage,” and even “control the lights in your room with your IP phone.” The book is a great exploration of all of the little things VoIP gives you that simply aren’t available from other systems.

If you are looking for something a little dryer, you can check out the e-book VoIP Howto by Roberto Arcomano. It is a step-by-step analysis of the systems that VoIP utilizes, the benefits those systems provide, and how they are able to provide them.

Revolutions throughout history have been spurred on by the pages of books. There is a good chance that the VoIP revolution will be no different.

Daily VoIP Links for 2006-04-13

"There is no question that VoIP technology will continue to capture the imaginations of American consumers and corporations. It offers clarity, technology, and perks that most never could have imagined when digging in to dial on their old rotary phones. VoIP also offers lower costs and more freedom than traditional services, and those might be the two greatest perks of all."
"The common thread between these three deals: picks and shovels. While most are obsessing about the consumer facing VoIP services such as Sun Rocket and Vonage, the reality is that small fortunes are being made (and lost) in the boring sometimes mind-numbing under the hood stuff, that is called real technology."
"Want to show off your geekyhood without being so lame that women will avoid you completely? This dot matrix watch may just be what you have been looking for."
"Internet-based telephony has become a viable solution, piquing the interest of companies small and large. The primary reason for migrating to VoIP is cost, as it equalizes the costs of long distance calls, local calls, and e-mails to fractions of a penny per use." The book can be purchased here.
”Is spending billions on network upgrades worth it? ABC's free Net TV could undermine paid-TV models.”

April 12, 2006

Steady VoIP Growth in All Sectors

It is time to gaze into the crystal ball and see what the future holds for VoIP. Or, if you don’t feel like visiting your local seer, we could just take a look at some articles, statistics, and a survey that show that VoIP services are growing in popularity and will soon be one of the most highly sought after technologies by consumers and businesses throughout the country.

Recently, eMarketer released a survey that takes a closer look at current and future VoIP trends. (for more in depth coverage check out VoipNuke.com) According to the survey:

“VoIP is giving traditional phone service a run for its money, and is expected to be used by 32.6 million households in 2010.”

eMarketer Chart

The survey also highlights that VoIP is having and will continue to have a substantial impact on Internet providers and users saying "40% of households with high-speed Internet connection would be using VoIP by 2010.”

VoIP’s growing relationship with high-speed Internet providers is echoed in its growth with traditional cable companies. In “Cable Makes Headway with VoIP Services” for TMCnet, Robert Liu touches on the performance of a major telecom player suggesting that:

“(They serve) more than one million voice over Internet Protocol (VoIP) subscribers for the cable industry, a fourfold increase from the previous year…”

The article suggests that similar relationships will develop between other cable companies and VoIP providers as both industries come to realize all of the mutual benefits involved.

There is no question that VoIP technology will continue to capture the imaginations of American consumers and corporations. It offers clarity, technology, and perks that most never could have imagined when digging in to dial on their old rotary phones. VoIP also offers lower costs and more freedom than traditional services, and those might be the two greatest perks of all.